CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered items on-line then I get an email saying the item is not in stock.Not good enough”

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Posted 4 years ago

“RETURNS ARE NOT FREE UNLIKE OTHER COMPANIES.”

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Posted 4 years ago

“Delivery too dear @£6.99”

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Posted 4 years ago

“Very good system, good delivery”

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Posted 4 years ago

“Sandra, how dare you attack other fellow reviewers, maybe you had a good product that was ordered but not everyone get the 5 star treatment unlike you, your a stuck up Bitc* and you should stop leaving your stupid comment here.”

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Posted 4 years ago

“are you talking to me”

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Posted 4 years ago

“which sandra ?”

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Posted 4 years ago

“sandra your a f*cking clown mate”

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Posted 4 years ago

“absalute great business ya ken”

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Posted 4 years ago

“Shopped on here a couple of items. Always had a great experience, fast delivery and items come arrived in perfect shape.”

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Posted 4 years ago

“Was delivered very quick”

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Posted 4 years ago

“I have been happy with products bought, unfortunately delivery has failed 2 out 4 orders, I would suggest Royal Mail next day or tracked 24, I know for a fact it’s cheaper than £9.99”

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Posted 4 years ago

“I purchased two shirts that wasn’t made clear they was either boy or girl models so I now need to return two shirts costing me 700 pound”

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Posted 4 years ago

“Paid for next day delivery ..... took 3 working days . Poor”

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Posted 4 years ago

“Product was good Delivery far to expensive”

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Posted 4 years ago

“Very bad service, ordered a pair of trainers, trainers came one pair was fresh and the pair was damaged and was yellow instead of being white I sent them back, I paid for a brand new pair of trainers, not one from the shelf”

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Posted 4 years ago

“Paid extra for next day delivery, only for it to come 4 days late!!!”

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Posted 4 years ago

“Ordered next day delivery & parcel was received on time with no fuss”

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Posted 4 years ago

“Quick and efficient,,,, packaging could be improved x”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

CRUISE is rated 3.9 based on 11,531 reviews