CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and excellent”

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Posted 5 years ago

“Best quality less price”

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Posted 5 years ago

“The qualty of garmemts was first class.There was a problem with my order but the way it was dealt with very swiftly & I was given back the £10 deliverly money back. Witch i thought was very good. The only problem i had was the email from Flannels witch i had never heard of. I just found it a bit confusiong. Apart from that i found the service very good”

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Posted 5 years ago

“Only took 3 days to arrive, very happy with the quality and everything. Good range of clothes/accessories and shoes. Overall very pleased.”

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Posted 5 years ago

“Think it’s shocking that you get charged £7 for delivery even when you do click & Collect.”

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Posted 5 years ago

“Delivery to expensive other than that all ok”

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Posted 5 years ago

“Easy to deal with and prompt delivery”

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Posted 5 years ago

“I like cruise cause they have all my favourite brands”

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Posted 5 years ago

“Excellent service would definitely use again”

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Posted 5 years ago

“Great items. Quick delivery”

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Posted 5 years ago

“Always shop with cruise. Great service and quality clothing”

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Posted 5 years ago

“Great shop to buy heaps of variety of designs from the famous designers highly recommended and hope they have more sales during the year cheers from Australia!”

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Posted 5 years ago

“Brilliant”

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Posted 5 years ago

“Great products and great service. Thank u”

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Posted 5 years ago

“Awful service ordered a yellow off white belt. I was given the wrong size and wrong belt and the belt had been worn and the tags ripped off. Had to ring Customer service twice before anything happened. Still not sorted”

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Posted 5 years ago

“Very good, pleased customer.”

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Posted 5 years ago

“Great selection of designer clothes. Very helpful and knowledgeable staff. Was offered a drink on arrival while browsing which was a nice touch.”

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Posted 5 years ago

“Excellent service, bought online, super efficient and a lovely CP Company top”

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Posted 5 years ago

“Ordered next day (3rd April) delivery & one week later I’ve still not received my order??????”

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Posted 5 years ago

“Couldnt complain great website, received clothes that i ordered very quickly. Smooth process!”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,531 reviews