CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good store but expensive delivery charges and no free return service, also high value clothing is not packaged very well.”

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Posted 6 years ago

“Great quality clothes fantastic customer service”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Good choices but when items aren't suitable that you've bought online, it's a real hassle to return them as you can't return them to a store and it's expensive to send back.”

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Posted 6 years ago

“Fantastic service quick returns and exchanges. 5*”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Good service and fast delivery”

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Posted 6 years ago

“Amazing!”

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Posted 6 years ago

“Very impressed phoned order 1 day received goods the next day by 1 30 pm I did pay extra for the delivery as it was a birthday present thank you”

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Posted 6 years ago

“Ease of ordering and ease of return process and follow up communication. Simples!”

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Posted 6 years ago

“Great service very well packaged will use again fantastic range of clothing always keep you updated on your purchases”

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Posted 6 years ago

“Excellent and fast delivery. Will do more shopping here”

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Posted 6 years ago

“Easy to order super fast delivery , great customer service”

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Posted 6 years ago

“Fast and prompt. Loved it”

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Posted 6 years ago

“I’m a bit baffled, have not received my parcel from Cruise yet it says on my DPD tracker that the parcel has been delivered and I’ve signed for it. Ive yet to receive an email to say the parcel is in Matalan to collect.”

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Posted 6 years ago

“Items out of stock when app showed up in.”

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Posted 6 years ago

“All products arrived on time and were true to online representation”

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Posted 6 years ago

“Very quick delivery. Had to return an item due to me ordering wrong size. Sent it back and new size was sent out within a couple of days. Very happy with this services and some great deal to be had!”

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Posted 6 years ago

“Excellent choice and value for money and great delivery”

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Posted 6 years ago

“Delivery and shirt as described”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews