CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coat you should offer free delivery if you spend over a certain amount”

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Posted 6 years ago

“fast shipping, well packaged. Thank you!”

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Posted 6 years ago

“Can’t complain as I got 20% discount, though I think delivery price is very steep and no option to collect in store etc, which usually puts me off when I don’t have a code. But other than that, super fast delivery, and I love my new coat”

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Posted 6 years ago

“Fast delivery and sizing was perfect.”

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Posted 6 years ago

“Always provide a fast realiable service. In store staff @ Newcastle are very knowledgeable and helpful. The store always provides the best deals around in men’s clothing.”

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Posted 6 years ago

“Very disappointed, goods arrived damaged and the most expensive item was missing. I am waiting to see if the refund for the item I didn’t receive is put back into my bank. Will never use cruise again”

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Posted 6 years ago

“Ordered a boss jumper for my husband as a Christmas gift and when it arrived I was disappointed with the product so sent it back straight away”

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Posted 6 years ago

“Alwayyou get the best service no problems ..! Quick delivery..! Thank you”

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Posted 6 years ago

“High quality services. 5 stars.”

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Posted 6 years ago

“Shipping’s a bit steep £6.99!! Should really offer click and collect from a store. Very good price for shirt, came in a cruise dustbag which is handy.”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“The overall buying experience was good but the only issue I had was that shipping in my opinion was a bit too high. Especially after you spend a high amount of money”

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Posted 6 years ago

“Excellent service and prompt delivery”

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Posted 6 years ago

“Great product everything always comes lovely wrapped”

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Posted 6 years ago

“I bought a T-shirt and I’m very happy with the quality and shipping time”

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Posted 6 years ago

“Quick delivery and item delivered as ordered, great service 👍”

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Posted 6 years ago

“Love the variety at cruise and the 20% off every year for your birthday. Also the sales are fab.”

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Posted 6 years ago

“Great shop being goin there from a was a kid 12 then 38 now one of only a few shops I'll pick stuff at for bits of designer clothes but buy sneakers else wear plus on line sites to fact a just spent over 600 bucks online 4days ago but y3 hoodie got was about 3times to big and got nice kenzo beanie hat which is far to big in a have quite a large head but still dose not fit in all stuff got bought was looking forward to the hat most a sent the y3 hoodie bck but my mum forgot to put hat in bag help me out reagding this cheers .”

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Posted 6 years ago

“Brilliant service and deliveryx”

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Posted 6 years ago

“Easy ordering process and prompt delivery. Would definitely purchase fro. Cruise again”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews