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Crusader Gifts Reviews

4.9 Rating 2,161 Reviews
98 %
of reviewers recommend Crusader Gifts
4.9
Based on 2,161 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Read Crusader Gifts Reviews
Visit Website

Phone:

0115 940 6060

Email:

webmaster@crusader.co.uk

Location:

Oxford House18 Easthorpe StreetRuddington
Nottingham
NG11 6LA

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delivery was on time which was essential as this was a gift for a Christening.
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Posted 9 years ago
superb detail and excellent quality and fast delivery.
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Posted 9 years ago
Excellent service, I would recommend them as they are very efficient, received my order with the time specified.
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Posted 9 years ago
Excellent service quickly delivered
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Posted 9 years ago
Very happy with the easy way to order, the choices were very good and fast delivery.Would definitely use this company again!
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Posted 9 years ago
Was very pleased with the service quick and reliable and would use again thankyou
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Posted 9 years ago
The perfect service. Speedy and efficient.
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Posted 9 years ago
I was looking for good deals on Yankee candles and found your web. Lots to choose from. Easy to order and so quick to arrive.
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Posted 9 years ago
Good Communication. Quick delivery
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Posted 9 years ago
Placed my order for a collection of Willow Tree statues for my wife's 40th birthday. Order arrived with 4 of the 5 statues being completely wrong. No problem I thought, I'll call and explain and with 1 week left before the Big Day they will simply apologise (for their mistake,) and offer to dispatch the correct items asap in order to arrive in plenty of time for the birthday and include a pre-paid envelope for me to return the incorrect items (at their expense)...how wrong was I???? I was met with complete contempt as a customer and treated like the mistake was my fault?! The manager stated that it was not company policy to send out replacement goods until the incorrect items hade been safely received by them. I explained that this would mean there wouldn't be enough time for the ordered items to arrive in time for the 40th birthday, and that given the time sensitive nature of this order (AND THE FACT THAT IT WAS THEIR MISTAKE AND NOT MINE!!!!!!) might want to consider being slightly more 'customer focussed' in 'bending' their company policy??? I was met with complete rudeness, contempt and was left outraged by the complete lack of customer service. If you are considering ordering a gift for an important occasion, you have been warned!!!! I will never again order from Crusader Gifts and I'm still left stunned by this companies approach to customer service.
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Posted 9 years ago
Excellent service from order to delivery. Thank you.
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Posted 9 years ago
very pleased with my yankee candle snow in love it was well packed and a good price thank you
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Posted 9 years ago
Exactly as described. Easy to order and arrived within a couple of days. Very good service.
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Posted 9 years ago
excellent transaction, speedy delivery, would use again without hesitation
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Posted 9 years ago
Very pleasant online shopping experience. Fast delivery, free P&P. Very pleased with purchase. Will shop here again and happy to recommend to others.
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Posted 9 years ago
You did brilliantly,the service I received was quick and afficientl, I was very pleased.
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Posted 9 years ago
I loved the grumpy owls! Glasses case has come unstuck so need to mend that myself!
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Posted 9 years ago
Easy and informative website. Fabulous selection of gifts. Very helpful staff when I collected my items.
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Posted 9 years ago
Excellent service order was very fast and i am delighted with my purchase thank you very much
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Posted 9 years ago
Very prompt delivery would definitely use again
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Posted 9 years ago
Crusader Gifts is rated 4.9 based on 2,161 reviews