Crystals.com Reviews

Name: Crystals.com
Address: 7251 NE 2ND AVE, ste 108, MIAMI, Florida
Rating: 4.58

4.6 Rating 501 Reviews

88 %

of reviewers recommend Crystals.com

4.6

Based on 501 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Email:

info@crystals.com

Location:

7251 NE 2ND AVE,
ste 108,
MIAMI
Florida
33138

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Crystals.com 5 star review on 15th August 2022

Jennifer Viancourt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderfully carefully packed quality crystals!”

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Posted 5 months ago

“I purchased a 4 inch diameter Shungite sphere and was very pleased with the quality of the product and the customer service.”

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Posted 5 months ago

“Disappointed one end of the stone has porosity.”

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Posted 6 months ago

Hello David Can you please send us an email with your concerns? These are all natural stones we sell, nothing is made of glass or plastic. We are happy to help.

Posted 6 months ago

“I’ve been buying my crystals from here for a while and have always been happy, but I need to tell you about an experience I had recently with customer service!! So I bought two crystals for my birthday and got an email a day or so after stating that one of my crystals was out of stock, to which I was sad…but not upset so I just asked for a refund…well instead of refunding me they decided to send me another much bigger crystal from the same batch and my jaw dropped because no one has ever done something so kind for me, ever!!! I was already in love with this store, but I will be a customer for life after this!!! Please just take all of my money!!! And thank you, this crystal will always have this amazing memory attached to it ❤️”

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Posted 6 months ago

Awh, we are SOO thrilled to read this. Thank you so much for your kind words and support! Happy we could help make your birthday a little more special :) We are so happy you love your new crystal!!

Posted 6 months ago

“Great product love the packaging, love my bracelet can’t wait to burn my sage..”

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Posted 6 months ago

“Beautiful crystals! shipped carefully and arrived damage free. Will buy from again.”

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Posted 6 months ago

“My rose quartz crystals are beautiful. The card accompanying them is such a perfect companion. The crystals were so lovingly wrapped. I also think that the pricing was quite fair.”

Crystals.com 5 star review on 10th December 2023

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Posted 6 months ago

“I am thrilled with not only the products I received from Crystals.com, but the customer service! One stone arrived cracked and they were so kind sending me the replacement and a card for each stone to give as gifts for the holidays. Fast and courteous service.”

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Posted 6 months ago

“I was disappointed that one of my specimens was cracked, scuffed, and maybe even glued together (it's hard to tell whether it is a vein or glue). It would have been one thing for me to have picked it out this way (sometimes imperfections are part of the "feel" of the minerals that lend personality) but I would have expected picking it out online that if there were imperfections, especially cracks and scuffs, they would have been noted.”

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Posted 6 months ago

“The stone received does not look anything like the picture, it was over polished. It was supposed to be a Christmas gift and it is embarrassing to give that stone away, I am trying to find another one somewhere else.”

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Posted 6 months ago

“Everything about my shopping experience on crystals.com was amazing. The Shungite options are incredible!”

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Posted 6 months ago

“Very nice XL green opal and druzy amethyst. My wife loves them. Very well packed.”

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Posted 7 months ago

“I have ordered severals items from Crystals.com and I hold them very close to my heart. They help with my meditation so that I can achieve a sprital well being which is very important in helping to deal the woes of the world.”

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Posted 7 months ago

“Beautiful crystals and so many rare ones”

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Posted 7 months ago

“Beautiful crystals, fast shipping easy website to navigate extremely good customer service”

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Posted 7 months ago

“Love the sphere but the little stand is disapointing”

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Posted 7 months ago

“Not at all what I expected. Very small compared to photos.”

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Posted 7 months ago

Hello I am sorry you are not happy with your order. We do list all the measurements in our product descriptions. Can you please let me know which stone you purchased that you are referring to? I am more than happy to help.

Posted 7 months ago

“The high quality and energetic purity of these crystals is unmatched and doesn't even compare to anything else I've seen online. This is the only place to buy the best, most authentic and genuine crystals.”

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Posted 7 months ago

Thank you so much for your support and such a kind review :)

Posted 7 months ago

“I LOVE my amythsist bracelet I wear it every day. It arrived later then what they said it would but it was intact. Perfect, Beautiful Thank you!”

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Posted 8 months ago

“They very pretty great quality love them !!!!!!”

Crystals.com 5 star review on 17th October 2023

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Posted 8 months ago

Crystals.com is rated 4.6 based on 501 reviews