CSJ Reviews

Name: CSJ
Address: Unit 1Ochilview Business Park, Falkirk
Rating: 4.55

4.6 Rating 581 Reviews

91 %

of reviewers recommend CSJ

Company Reviews

Questions

Metrics

4.6

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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Mr & Mrs McFarlane

Helen

Chris Muir

Colin Masson

Anonymous

Anonymous // 01/01/2019

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“We are very satisfied with the quality of the product and the workmanship. The team of fitters arrived promptly and took time to ensure that our decor and furnishings were protected. Their work is excellent, the finishing on the interior windows is very neat and the overall look of the windows is pleasing. There were a couple of small areas of damage to concrete outside; these were mended within 10 days, no fuss. This was a good experience from beginning to end, the office staff were helpful, surveyor pleasant and informative, and fitters efficient and cheerful. Paperwork completed timeously with guarantee sent out in a couple of weeks. On our expereince, we can recommend CSJ.”

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Posted 8 years ago

“The whole process was simple and professionally carried out from start to finish.the installers were very polite and friendly and I did not have any issues leaving them to carry out the work while I went to work myself.being in the building trade myself I honestly could not find anything to complain about.I would definitely recommend this company to my friends and family.not the cheapest but you get a quality product that should last for years.”

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Posted 8 years ago

“We are delighted with the quality of the windows and the quality of the workmanship. Everything was done exactly as we requested and the workmen were pleasant tidy and a pleasure to meet. The competence of the workmen meant the work was done cleanly speedily and in a first class manner. Well done. We would definitely recommend you to others.”

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Posted 8 years ago

“The workmen Scott and Jeff did a great job. Consulted me through the whole process so that I was satisfied with the job.”

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Posted 8 years ago

“The fitters made an excellent job and left house clean and tidy. They had a great attitude towards their work. Special thanks to the follow up team of Gary, Adam and Stephan. Would definitely recommend to family and friends and anyone thinking of using CSJ.”

Helpful Report

Posted 8 years ago

“Excellent service from start to finish .special thanks to team six rad Andy and gravy.very polite and cleaned up everything highly recommend”

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Posted 8 years ago

“We had team 6 they were very pleasant helpful & very cheery arrived on time introduced themselves & worked hand in hand with each other had 5 windows to be done started at 9.30am & finished at approx. 5pm they cleaned up inside & out explained how the windows worked etc., the salesperson was also pleasant & not pushy (as some salespeople can be) also the surveyor he was pleasant also therefore I cannot fault this company at all - the only drawback is trying to match the nail holes with filler (pity they didn't fill the wee nail holes but heho I will manage) would definitely recommend this company for their workmanship from start to finish - very pleased with my windows thanks Rad Andy & Cheyne”

Helpful Report

Posted 8 years ago

“Excellent customer service from start to finish ! Team 6 Rad Andy and Shayne provided a first class service ! Highly Recomended !!!”

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Posted 8 years ago

“I am delighted with the service I received from CSJ right from my initial enquiry through to my new front door being fitted. The salesman was lovely and very helpful and David who fitted the door was fantastic. I am very pleased with the finished product and would definitely recommend CSJ to friends and family. I will also be back in touch in the next few months to get some further work completed at my house. Thanks again Michelle McArdle”

Helpful Report

Posted 8 years ago

“The service you get is very good and it continues right through until your windows are put in. The men are polite and always ask if you need anything explained again. They came when they said they would and left no mess. Myself and my husband and very satisfied with the service from this company and would highly recommended this firm to family and friends.”

Helpful Report

Posted 8 years ago

“CSJ were very easy to communicate with and got the job done quickly and efficiently. They did a good job and tidied up after themselves. Our new door looks great and we have had a few compliments from those who have seen it. The payment options are really good, as are the guarantees and follow up support.”

Helpful Report

Posted 8 years ago

“I have no qualms with this company, as soon as they arrived they were well organised Jimmy was in charge of the team (team5) ,they all knew what was expected of them, each man (3 in the team) knew what he had to do as soon as they arrived .whether it was setting up the equipment or getting the windows out of the van and prepping them to arranging the wood surrounds. I have never seen a team so organised I will be using them again for my new doors later on in the year. Thanks to TEAM 5 well done lads.”

Helpful Report

Posted 8 years ago

“Excellent service, friendly and efficient staff who care about both before and after care service.”

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Posted 8 years ago

“I had Team 5 fit 5 windows at the front of my house on 12th April. The 3 men worked quickly and efficiently. They were cheerful, polite and never stopped working from the moment they arrived. The head joiner was very clear in what he was doing, and they explained the workings of the windows very well. They improved vastly on what I had and cleared up after they completed the job. I have one small bit of plastering needing done due to the previous fitting of windows. Well done CSJ. This was a very good job.”

Helpful Report

Posted 8 years ago

“Fantastic company Altogether great service from start to finish . Had 7 new windows installed by Team 6 , who were a great bunch of guys . Nothing was too much trouble and I am so impressed with the job they have done . I would definatley recommend CSJ to anyone. I decided to use csj after 3 other recommendations and very glad I did.”

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Posted 8 years ago

“Excellent service. Arrived on the advised date and time. Worked efficiently. Small complaint which was dealt with promptly. Would recommend this company and would use again.”

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Posted 8 years ago

“My installation was very efficiently done and they turned up right on the dates they said they would come so i would definately reccomend CSJ to anyone”

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Posted 8 years ago

“Windows and front door all look fantastic, very good quality. Fitters were all very couteous, left the house very clean. Would definitely recommend CSJ, not the cheapest but certainly not the most expensive. Felt I got a VERY good deal. Could not fault any aspect of the whole purchase from start to finish. Never thought I could afford to replace my windows and door but CSJ talked me through the finance (through Barclays Bank) ended up it was very affordable. Excellent company to deal with. Mrs J Gallagher”

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Posted 8 years ago

“The service we received from the salesman to the guys getting the job done was quick and very professional. I am very pleased with the finished job.”

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Posted 8 years ago

“Had 2 windows fitted in January. Work was done efficiently in four hours. Workmen were polite and cleaned up after they were finished. We are delighted with finished product and would recommend CSJ to anyone. Thank you.”

Helpful Report

Posted 8 years ago

CSJ is rated 4.6 based on 581 reviews