CSJ Reviews

Name: CSJ
Address: Unit 1Ochilview Business Park, Falkirk
Rating: 4.55

4.6 Rating 581 Reviews

91 %

of reviewers recommend CSJ

Company Reviews

Questions

Metrics

4.6

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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Mr & Mrs McFarlane

Helen

Chris Muir

Colin Masson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we got off to a shaky start with original quote process the final outcome confirms we made the right decision to stick with a quality product, company and fitment. The order was completed very promptly, and delivery and fitment commenced on the day promised. The fitting team did a great job over 2 1/2 days clearing up as they went. As small piece of damage done to a wooden piece of furniture was soon rectified by the same team on-site and now is completely as new, very professional and testimony to the skill set of the team. Follow up finishing works (some blown concretes pieces on outside of windows, which is unavoidable in such works) was booked for a week later and completed in under an hour. Overall I would have no hesitation in recommending CSJ to anyone else.”

Helpful Report

Posted 9 years ago

“The whole process was carried out painlessly and within the time scales stated. The fitters were efficient and courteous. The only small problem was noticed after the fitters had left. This was rectified quickly without any hassle after contacting Head Office.”

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Posted 9 years ago

“Work was completed quickly and efficiently. Everything was explained to us, and the fitters were really helpful and tidy. Everything was hoovered and taken away when job was finished.”

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Posted 9 years ago

“Well pleased with our new windows, installed by workers on time, without fuss and with no mess. generally well satisfied with whole operation. Regards, J M Downie”

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Posted 9 years ago

“I was very happy with the overall experience of dealing with CSJ. Communication was excellent throughout the whole process. From a sales perspective, the products were fully explained and models shown, which helped convey the overall quality of the product. From a cost perspective, I'm quite sure they are not the cheapest, however one has to take into consideration the quality of the product and the workmanship of the installation team. I worked with CSJ with regards to their installation dates, so recevied a more favourable quote as a result of that. The installation team were very effecient and had the work completed, to a high standard, within 1.5 days (8 windows, 1 door). I am delighted with the result and would certainly use CSJ again and recommend them to my friends.”

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Posted 9 years ago

“Front door and side panel looking good. There was a slight issue found after the install, but CSJ were quick to come back out and resolve. Can't fault service.”

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Posted 9 years ago

“Fitters called before arriving on arranged date. Did a great job, and explained everything. Would recommend. Very happy with back door.”

Helpful Report

Posted 9 years ago

“We moved twice and got all our widows and conservatory from Dundee windows, quick, efficient and above all a good price. Workmanship is excellent, customer care is top of their agenda. Frank. Newport on Tay.”

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Posted 9 years ago

“Even though it was the worse weather imaginable, the guys worked right through it, they were pleasant & cheery. Very happy with the quality of the windows. What a difference they make.”

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Posted 9 years ago

“Had windows installed last year with CSJ very pleased with them lovely finish.So called on them again to get another window fitted....same quality of service fast and professional would highly recommend this company if you want quality and friendly service.????”

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Posted 9 years ago

“Great job, really pleased with job also workmen were clean and tidy. Would definitely use CSJ again with no hesitation.”

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Posted 9 years ago

“Excellent service from start to finish. Thoroughly impressed by the quality of the new double glazed windows 9 in total. The workmanship and courtesy from the fitters was top notch and would have no hesitation in recommending CSJ”

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Posted 9 years ago

“very impressed with our dealings with your company. our new windows have transformed our house beyond belief. a huge thank you to andrew and his installation team for the first class work they carried out without any fuss or mess! and last but not least thank you to the companys plasterer who carried out any remidial work that was required. we would have no hessitation in recomending your company to family or freinds in the future. on behalf of my wife and i thank you very much again for a superb product and promt and professional service. kind regards robert gibb”

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Posted 9 years ago

“My wife myself are very please with the installation and the fitters were very pleasant and efficient, the windows are of very good quality, would highly recommend this company”

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Posted 9 years ago

“First class work and product the installation was done fast and Adam and the boys were amazing . I would recommend you to anyone any more work that I have in future will be done by csj”

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Posted 9 years ago

“The transaction of buying new windows was so simple and easy. The quality of the windows and the work was excellent. The fitters were very professional and did an excellent job. They tidied up everything as they went along. The salesman was good and easy to understand, he explained everything beforehand.”

Helpful Report

Posted 9 years ago

“The service I received from the initial quote to the installation was carried out by guys who were professional and polite. During the installation a few issues arose but these were effectively overcome by the guys who knew exactly what they were doing. They worked until the job was done to my satisfaction and they tidied up afterwards.”

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Posted 9 years ago

“I was very pleased with the quality of goods, high standard of workmanship / finish and the very short timescale from order to completion of job (approx. 3 weeks).”

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Posted 9 years ago

“The workmen were very efficient. They tidied up after themselves. I am very pleased with the quality of the windows.”

Helpful Report

Posted 9 years ago

“Workmen were very prompt, polite and tidy in their work. Despite a few problems, which were resolved without difficulty, the service and workmanship was very good.”

Helpful Report

Posted 9 years ago

CSJ is rated 4.6 based on 581 reviews