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Currys PC World website Reviews

2.3 Rating 33 Reviews
30 %
of reviewers recommend Currys PC World website

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'Sorry, you have been blocked. You are unable to access currys.co.uk'. Why is Currys using such a rubbish security system (cloudflare) as it is preventing people accessing the website. I was only trying to buy something online. Never had any problem when access on Currys website before. It's Currys loss not mine as I went elsewhere. There must be other people like me who were blocked by cloudflare and gone else. I bought it from B&Q as I had no problem access other website like Argos, AO, John Lewis, etc... I phoned customer service - not helpful at all as i was advised to either change my browser and see if I can access Currys, or to go to the currys store to buy it there. If I had to go into the currys store then I would not have to report this. Currys need to know that if they blocked people from accessing their website, there are alternatives online store that people will go to.
Currys PC World website 1 star review on 19th November 2024
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Posted 4 days ago
I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662  @  gm ail  .  com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions
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Posted 3 months ago
I carried out extensive research on cryptocurrency recovery after falling victim to scammers with $97,000 worth of Bitcoin, and among the numerous connections I discovered, one proved to be the most suitable for the task. I was clearly wrong when I initially believed that the lost Bitcoin could never be found again. she successfully recovered $92,000 out of $97k. After getting in touch with Mrs. Lisa Elizabeth and sending all the information about the transaction with the scammer, she made good on her promise to recover all the lost Bitcoin within 24 to 72 hours, and she did it and I am here to testify and thank Mrs. Lisa Elizabeth for helping me to recover all my lost funds back and I never believe I will able to recover my lost funds back until I get in touch with Mrs. Lisa Elizabeth and she help me to recover all the funds back in less than 72 hours, all thanks to Mrs. Lisa Elizabeth and if have lost funds in this investment site, I will advice to contact Mrs. Lisa Elizabeth so that she will also help you to recover all your funds back and so that you will also testify as well, I will drop her details, so that you can able to contact her via mail::: mail :::  lisaellzabet 6 6 2  @  gm ail  .  com WhatsApp  ::  + 1 3 0 1 6 5 8 0 9 2 1
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Posted 3 months ago
I would like to thank Anne, at Currys, Darlington, for her help in getting an ASUS Zenbook Duo in store so that we could view before buying. She went out of her way to help us and answer questions, including our search for a suitable laptop case. Thanks to her efforts, we have now purchased a Zenbook Duo laptop from Currys online, but at a lower spec than the one we viewed. great service.
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Posted 4 months ago
I have been unable to contact customer service. My purchase receipt has wrong email address and it is impossible to correct this. Thus I have not received confirmation email. The after sales communication is dreadful
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Posted 7 months ago
Curry’s website contains blatant inaccuracies about the Kenwood kMix. It states categorically that the mixer has a ‘pulse’ function which is one reason I bought it. I got it home and it doesn’t have one. Their ‘expert’ asked why it was important and then suggested I switch it on and off. No idea what they were talking about. Currys will not deal with this matter and have just gone quiet on me. An absolutely disgraceful way to treat what was a very loyal customer, they have almost a monopoly now other companies have gone out of business and refuse to alter their website. Beware the incompetence and lies on the website. John Lewis’s are a much better company.
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Posted 8 months ago
Won't let you onto the website, holding screen saying it is checking my security???? I have never experienced this with any other website ever!! Says it will take 5 minutes in reality takes 10 minutes. Crashes constantly. You search filter by price, look at a product, decide that's not the one you want , go back and it reverts back to sorted by recommended every time. Very frustrating
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Posted 8 months ago
Having bought a Samson tv about 3 months ago from the New Maldon branch of Curry’s from the Samson rep who could not have been more helpful and respectful of our needs. He never pushed or pressurised us but explained in layman’s language what we should be looking for. We went back this week to purchase a pair of Sony stereo headset (my wife is a little deaf), went back to the same guy who once again chose the appropriate headset and patiently wrote down how we should tune it in when we got home after showing us how to do it on the store tv. So pleased that we have a Curry’s and such helpful staff near where live. Colin Craven
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Posted 11 months ago
Tried repeatedly to use Currys website to buy a microwave and built in hob (£300 to £400) but blocked by Cloudflare constantly so we went to Argos and Amazon. Currys loss.
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Posted 1 year ago
I recently visited your store in Fosse Park with my husband's laptop (purchased from your store) which had I had a problem with. I explained that my husband had recently passed away and how I had struggled with trying to sort this. Your customer services/repairs member of staff (Alan) managed to sort the problem for me and also managed to retrieve my wedding photos which had also been deleted. I cannot tell you how relieved I was and how empathetic that young man was at this stressful time for me. I was so grateful to him and how his help had made such a difference for me at this distressing time. Thank you so much.
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Posted 2 years ago
We visited your store in Rhyl, North Wales yesterday and your staff member Dominic assisted us, he was very knowledgeable about the products, he listened to us and then helped us to choose the right product for us! We will return to this store again! Thank you Dominic, it's exactly what we wanted & works brilliantly!!
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Posted 2 years ago
There is no information about the delivery of household appliances to buildings without an elevator. Equipment value £1500, who can afford to lose such a small retail customer.
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Posted 2 years ago
Your staff are so ride. I was at the check out at your Darlington shop waiting to be served. Three staff were standing talking and I asked for help and a girl. Said "we are talking". Such rude staff that I left the shop without buying the TV I wanted. No wonder shopping on line is much better with shop staff like the three girls in this shop. I was in at 2.45 today.
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Posted 2 years ago
Initial access to the site extremely slow took over 5 minutes. This was due to the rubbish Cloudflare DDos front end. When I eventually got there the "chat to us" feature never actually got to a chat window. Gave up as better things to do than go round in circles all night. bought from ao.com instead.
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Posted 2 years ago
Dismal service after a recent online order. Ordered on 14th April still waiting for delivery on 23 may. Shocking customer support to eventually be told royal mail has lost parcel and will have to wait another 21 days for refund. Avoid using this company for delivery as it seems the norm that along with royal mail they loose your order
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Posted 2 years ago
Ordered a TV and bracket online but cancelled the order a few hours later after finding a better one elsewhere. Nearly 4 months later and I still have not been refunded the £588.99 they took. Even though the items were never delivered to me. Customer Serivices are completely useless. I've made somewhere between 15-20 phone calls to them and had the same conversation over and over again. It's just one excuse after another including "we lost the parcel and have to wait for an investigation (which takes 21 days) before we can refund you" CUR2113197395 is the order number. I want my money!
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Posted 2 years ago
Promised next day delivery will now get item in 5 days time it was a promo buy before 1pm get next day (lie) shame I really believed it false advertising
Currys PC World website 1 star review on 19th November 2021
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Posted 3 years ago
I ordered a microwave and collected it from store. I went in and it took them ages to find and after several conversations where they said it was not there (which I did not accept), they eventually located it. The second time I used the microwave it broke. I tried to contact them online, but they were useless so decided to phone. Twice after being on hold for ages I got through, only for the line to go dead before I spoke. However, on third attempt they arranged collection. Then nothing, so after a couple of weeks I chased and was told to wait 14 days. I did this and called again. I was then told 14 working days. I waited and called again, still nothing. So I complained and was told it would be escalated and I would be contacted in a few days- I wasn't. So I complained again. I was assured it would be escalated, that I would be contacted in a few days and compensated. Again no contact. So I complained again. They apologised and escalated. Nothing. So I complained again. Was told after many, many weeks that no more stock. So no microwave, no compensation and a shoddy "sorry" to get rid of me. Too many calls and online queries to detail here. Hours and hours of my life wasted. Service disgusting beyond belief!
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Posted 3 years ago
Ordered a new TV, Dishwasher and Fridge/Freezer for our new house due to legal problems on the vendor side it has so far taken 10 months to try and get to completion,all the time we have had to re schedule our delivery,Currys have really gone above and beyond to help us, really impressed with their staff who have been amazing
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Posted 3 years ago
Anyone intending to order by phone or on-line from Currys PC World should thing twice. We placed an order on-line for a Dyson cleaner two weeks ago and tracked it on-line. It was supposed to come from a local store in Clacton, eight miles away. The tracking indicated it was in NE England on its way to Scotland with no indication when or if it would reach us - so we cancelled the order. We are now struggling for a refund. They won't answer the telephone, are exceedingly unhelpful and practically obstructive on an on-line chat, which is difficult to get in the first place. They refuse to confirm anything by e-mail and seem to be unaware of such things as 'customer service' or 'customer satisfaction'. I will give them a few more days to respond before initiating legal proceedings. They are one company that deserves to vanish in the current difficult times.
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Posted 3 years ago
Currys PC World website is rated 2.3 based on 33 reviews