Currys Reviews

“ They refuse the web chat evidence saying that is for online purchases at Currys and advise you bring it back to get a refund and then order it again. ”

“ Never order an appliance from Curry’s the delivery process is terrible!! The drivers are rude treat your purchase with no care or attention!!! as a result ours got damaged!!! as the drivers were obviously in a rush!! a delivery for a replacement was rescheduled but unfortunately it was the same delivery driver so he didn’t even get out the lorry just drove off with our replacement as he had a bad experience the last time he delivered our appliance!!! Therefore it was taken back to the depot and we rescheduled a delivery which was for today 20/01/2025 but the depot cancelled our replacement and sold our appliance and has refused to deliver a replacement to us!! We have been told we will not get a replacement only a manual collection for our damaged appliance and a refund!!! Which clearly won’t work!!! Why a replacement cannot be delivered with a manual collection is ridiculous !!! I forgot to mention Curry's customer service!! Well there’s not enough room here to disclose how unprofessional they are utterly useless!!! With loss of earnings and alike I have decided to go to a small claims court!! ”

“ Paid for mobile phone. Didn't recive it phoned numbers of times said it had been scanned 5 times at dpd .cancelled it 5 times .no refund and keep getting different answers every time .they will not send me any emails for evidence. This is making me ill .now they say there is 2 phones on systom .what is going on .what has happened 😡😡 ”

“ Refund at shop no quibble. ”

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Without question, I will never ever buy a product online (or in store!) from Currys...I am now 32 days into waiting for my refund for good that I never recieved.. The call center people are eithee untrained on the refund policy or are trained to completely mislead you.. ”

“ Totally upset, feel absolutely fed up and i haven't had my refund back, am getting no where:( I contact Curry's on the 1st of Jan as my sons PC monitor was faulty, it had loads of lines going through it, this was bought in PC bundle. ”

“ well 14th December came and I hadn't heard anything so I got back in touch when I was told it had been escalated and to allow 24-48 hours but once again this time went and I still had not heard anything! I contacted Curry's again and again told it had been escalated now to the refund team, please allow 24-48 hours but again nothing so again I contacted them and was told they were going to manually order the refund and allow 3-5 days which again I did and nothing. ”

“ I am waiting for my refund on gift card to come it's been more than 18 days and I have to wait for the gift card to purchase another freezer. ”