CustomMade.com Reviews

Name: CustomMade.com
Rating: 4.95

5.0 Rating 3,435 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

CustomMade.com 5 star review on 23rd November 2024

Brooke Smith

CustomMade.com 5 star review on 22nd November 2024

Matt Uttley

Beverly Landrey

1443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication throughout the process”

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Posted 1 year ago

“Great experience from start to finish! Exceptional customer service!”

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Posted 1 year ago

“I would definitely recommend this to anyone interested in getting a custom ring/jewelry. I am planning on proposing to my girlfriend in the future and I wanted something special for her. So I came across CustomMade and I check there website and I was little nervous at first but honestly once someone started talking to me and leading me through the process it was great, each step of the process I was lead by a great team member and they have kept me updated on literally everything, like sending me messages on how the process is going sending me pictures on what the disgn looks like and updated pictures. They didn't stress me about anything. Like I where to go to a big box store they would have tried and up saled me or hassled me but CustomMade didn't do any of that which a greatly appreciated. At the end when I got my ring they gave me a wonderful package/start up guide to set up my proposal which was the cherry on top of everything and the ring turned out to be amazing and so beautiful. I can't wait to put it on my future wife. Thank you CustomMade for an amazing experience and creating a beautiful piece”

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Posted 1 year ago

“Fantastic company! You'd think getting a custom designed ring would be an expensive hassle, but thanks to this fantastic team of people, it was actually the easiest part of planning for our upcoming wedding-can't recommend them enough:)”

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Posted 1 year ago

“10 outta 10 experience when designing and sketching the ring, everything came out amazing, would recommend”

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Posted 1 year ago

“Great customer support and amazing results!”

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Posted 1 year ago

“Lulu and the team helped me with my ring design for my now Fiance; Lulu the lead helped me out by ensuring the ring got on time and without a hitch. I am extremely happy with the design and the process. I would recommend CustomMade any day of the week! Thanks again :)”

CustomMade.com 5 star review on 8th November 2023

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Posted 1 year ago

“Everyone was incredibly responsive and thorough, even though I had a quick time frame. They got the prettiest ring I've ever seen made in two and a half to three months. Their product is exceptional.”

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Posted 1 year ago

“Great communication and very efficient”

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Posted 1 year ago

“My experience working the CustomMade was phenomenal! The design team truly wanted to make sure I had the perfect ring. I was completely informed of every step of the whole process, and my ring even arrived a day early! I have already been recommending CustomMade to people who have been talking about looking for rings.”

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Posted 1 year ago

“I will recommend to EVERYONE! Loved this whole process as well as the finished product. It turned out better then I could of imagined. I have NOTHING bad to say. 10/10 A+”

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Posted 1 year ago

“CustomMade was very helpful in desinging a ring. They took my reference photos and changes in stride with the entire design process, even altering designs mid process to add elements. They were very prompt in answering my questions or requests and always had someone talking to me who was versed in the stage my ring was in.”

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Posted 1 year ago

“Veery patient with all the changes we made. The finished product was beautiful and very good quality”

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Posted 1 year ago

“CustomMade provided me with a wonderful experience in trying to find the right ring for my girlfriend. They were very interactive, something I could not find with a lot of other online options. The team at CustomMade was sure to refer to me every step along the way, and worked with me to make sure the ring they designed would be just right.”

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Posted 1 year ago

“They made a custom ring with my business logo on it. The design process was simple and they walked me through every step of the process”

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Posted 1 year ago

“Timely and responsive service, no complaints.”

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Posted 1 year ago

“I was very satisfied with the final product, with the cost, and with the entire process of producing the signet”

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Posted 1 year ago

“Excellent communication. Thankfully the ring was the correct size. We are now happily engaged. The ring arrived on time and was exactly as how I envisioned it. Thank you. My fiance loves it”

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Posted 1 year ago

“I had a great experience with all phases of the creation of my ring. The process was smooth and the communication was easy and delightful. When my ring came in, it’s exactly what I wanted.”

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Posted 1 year ago

“Worked around my schedule, made it very easy and stress less”

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Posted 1 year ago

CustomMade.com is rated 5.0 based on 3,435 reviews