Login
Start Free Trial Are you a business?? Click Here

CustomMade.com Reviews

5.0 Rating 3,579 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

CustomMade.com 5 star review on 21st February 2025
Oliver Blay
CustomMade.com 5 star review on 21st February 2025
Aiden Weddle
CustomMade.com 5 star review on 20th February 2025
Johann Getferdt
CustomMade.com 5 star review on 13th February 2025
Brennan Patrick
CustomMade.com 5 star review on 13th February 2025
Ky Vo
CustomMade.com 5 star review on 13th February 2025
Andrew Neault
CustomMade.com 5 star review on 10th February 2025
Daniel Fugit
1521
Anonymous
Anonymous  // 01/01/2019
CustomMade has made two signet rings for me using a family crest: a men's raised design and a functional seal for my wife. In both cases, the price was good, communication from start to finish was excellent, and shipping was quick. We are impressed with CustomMade and plan to return to them with other ideas for jewelry in the future. Recommended!
Helpful Report
Posted 2 months ago
This was the best experience I have had buying jewelry. She loved the ring and it came perfect.
Helpful Report
Posted 2 months ago
It was a great experience. Everyone was respectful and took my input easily. I will be coming back in the future.
Helpful Report
Posted 2 months ago
Excellent
Helpful Report
Posted 2 months ago
This was a fantastic journey they worked quickly to help me get the perfect ring for my fiance. The support thro7ghout the whole process was fantastic. I'm glad we decided to get personalized custom jewelry for our engagement instead of store bought.
Helpful Report
Posted 2 months ago
My fiancé and I had a great experience! The Custom Made team was super helpful and created exactly what we wanted for our wedding bands.
Helpful Report
Posted 2 months ago
They worked with me very well, were cheaper than any other jeweler I could find, and the ring appears to be fantastic quality. I would do this again.
Helpful Report
Posted 2 months ago
The process was painless and the value was great. The team was able to create exactly what I wanted and she said YES.
Helpful Report
Posted 2 months ago
The design process was easy and clear. The final product came out better than my expectations and unique (that's the point right?). The communication was also very swift and easy.
Helpful Report
Posted 2 months ago
Getting a custom class ring was a wonderful experience!!! The designers respectfully listened to whatever thoughts I've had on the design. They also helpfully explained what details were possible to stay within my budget and made some gorgeous adjustments to the final design. I LOVE how my ring turned out! It has a personalized and timeless beauty to it which I'll treasure for years!
Helpful Report
Posted 2 months ago
I am grateful for all the work that went into creating my fiancé ring. There were a few delays in the production however the CuatomMade team were always in communication providing me with updates. I appreciated their transparency and determination to complete the ring in perfect time.
Helpful Report
Posted 2 months ago
Communications were clear and prompt. I always knew where we were at with the project and I couldn't be happier with the result!
Helpful Report
Posted 2 months ago
Exceptional service, the entire process was professional and went smoothly. The price was fair given the uniqueness of the pieces. I also appreciated the post service, as I needed some adjustments after after one of the rings came, but CustomMade was happy to help!
Helpful Report
Posted 2 months ago
I had a fantastic experience with custom made. From the first message to the delivery of the product it was smooth, professional and with a high level of communication. I recommend them to anyone trying to make a moment special with a ring, for me it was our 10 year anniversary.
Helpful Report
Posted 2 months ago
They answered every question I had along the way, giving me price options for every option possible, provided great accurate photos of what the ring would look like. Every step was great and they were very patient with me as well. The 10 yr anniversary/faith band with my birth stones turned out beautiful!
CustomMade.com 5 star review on 1st December 2024
Helpful Report
Posted 2 months ago
Very helpful and professional team. The design process is straight forward and easy to use, especially with direct correspondence with the designers and artists.
CustomMade.com 5 star review on 30th November 2024
Helpful Report
Posted 2 months ago
Easy process. Helpful team to guide along the way
Helpful Report
Posted 2 months ago
Custom made has completely outdone themselves. I went through weeks of design change iterations and they were always extremely patient with me. My design was extremely intricate and the detail they put in was impressive. I have never seen anything like these before and my woman absolutely loved what I proposed to her with (and presented on wedding day).
CustomMade.com 5 star review on 29th November 2024 CustomMade.com 5 star review on 29th November 2024
Helpful Report
Posted 2 months ago
Everyone that was involved in the process from the very beginning is so nice and helpful. They’ll work with you and make your dream ring become a reality. They also will help stay in price range. Everything from beginning to end was a breeze with the people that helped along the way.
Helpful Report
Posted 2 months ago
I got exactly what I was looking for with Custom Made. I had an idea and they executed it perfectly! They communicated and coordinated with me every step of the way. The finished product even shipped a few days early. I recommend these guys for any jewelry you have an idea for that's unique to you.
Helpful Report
Posted 2 months ago
CustomMade.com is rated 5.0 based on 3,579 reviews