Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,655 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 22nd April 2025

1857

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order process, arrived on time and usual deliciousness 😋 I do wish the site had more information on what level of sweetness or milk/dark chocolate in the product. Would have preferred a darker option. This is the third time we’ve ordered a Cutter & Squidge cake (and a whole set of cakes last year!) and it was brill.”

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Posted 2 years ago

“Hello, the package was left outside the office despite the fact that there were people in the office. Did the delivery person NOT bother to even check?”

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Posted 2 years ago

“Great service from Cutter and Squidge!”

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Posted 2 years ago

“I placed several orders for Christmas gifts in the UK. Everyone thoroughly enjoyed their Cutter & Squidge goodies, kiddies also! I was kept informed regular with delivery updates, however, there are no order numbers on some of the updates. Also, the website was not user friendly at all although it is very attractive. I do hope it is updated at some point to integrate the 3rd party admin pages as I would definintely order again. Also, you might check out Harry & David who keep excellent records of previous orders and the relevant gift recipients which makes it so easy to re-order. Thank you.”

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Posted 2 years ago

“Nice treat around the Christmas festivities period. Box was well packed everything arrived in good condition”

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Posted 2 years ago

“The cake was delivered on the right date without any problem.”

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Posted 2 years ago

“Very delicious however it did arrive a day late…”

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Posted 2 years ago

“Ordered Afternoon Tea at Home for my parents. They said it was delicious and there was more than enough for 3 so they invited a guest to enjoy it with”

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Posted 2 years ago

“Lovely presentation and perfect purchase and delivery. I am coeliac and therefore had to choose the wheat free vegan option for afternoon tea. It is a shame there is not GF option with ordinary clotted cream. The chocolate brownie was amazing but the other cake was actually inedible. It was dense and stodgy and I threw it away. The scones were lovely.”

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Posted 2 years ago

“Delivery as expected with updates throughout. Cake arrived undamaged as expected.”

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Posted 2 years ago

“Packaged safely, which was great and looked nice, but the cake was maybe a little too sweet for the birthday boy”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Give us Build Your Own Cake! Cakes taste great. Would have been a delight if you could have accommodated some easy-to-do customisations as well. Give us some options to customise the cakes.”

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Posted 2 years ago

“Fancy looking cakes, good for different occasions, very pricey though.”

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Posted 2 years ago

“Sent as a gift but the feedback was that they were yummy! Thank you!”

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Posted 2 years ago

“Great birthday/celebration cakes, but the brownies/smaller boxes are tiny and really poor value for money. Good shipping/delivery.”

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Posted 2 years ago

“I bought 2 cakes, one (lemon drizzle) was dry and not that great (it resembled a nice supermarket cake so still acceptable to eat if you wanted cake, I thought it was overpriced for the quality) but the other(chocolate hazelnut) was very very good. I went both by reviews so was disappointed with the 1st one being so unsatisfying. the 2nd one did live up to its reviews. so i will try cutter and squidge again and leave my honest reviews and hope they help others pick well in future.”

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Posted 2 years ago

“Too many emails”

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Posted 2 years ago

“Beautiful packaging and sister liked the brownies but felt the vegan/gluten free ones could do with a bit more flavour/gooieness!”

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Posted 2 years ago

“Beautiful looking cake. Perfect for our vegan son’s birthday bash. Delivery and packaging impeccable!”

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Posted 2 years ago

“Delivered on time”

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Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 17,655 reviews