Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,239 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“Beautiful cake, well packaged, well presented. Nice lemon taste without being overpowering, light and moist. Icing and filling superb. Printing in the card probably needs to be enlarged would be a minor negative. Product itself 10 / 10. Thank you.”

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Posted 1 year ago

“Arrived in time but they really need to work on their packaging. The top of the cake came off the plastic and I had to try to spread it back on. My partner asked if me if I had made the cake. Not the look and feel I was going for.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“These brownies were delicious, the best I have tasted. Cutter and Squidge have always been reliable, The parcels arrive exactly on time and notification is excellent. They make a wonderful present which is always greatly appreciated.”

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Posted 1 year ago

“Cutter and Squidge had many treats to choose from. Great value and delivered as per instructions.”

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Posted 1 year ago

“Always love their cakes - used a few times and always superb.”

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Posted 1 year ago

“I ordered the small chocolate squidge cake for my birthday. The ordering process was very easy, the cake was delivered a couple of days later and was absolutely delicious, not too sweet but just perfect. The cake was delivered in perfect condition and the packaging was nice and sturdy too so I could easily transport the cake to share with friends. Would definitely order a cake from Cutter and Squidge again.”

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Posted 1 year ago

“Very pleased with what I purchased as a little Birthday treat for my girlfriend.Delivery was on schedule,were nicely packaged, really good Brownies, only disappointment was that they could be bigger. I would certainly buy products again from Squidge n Cutter in the future”

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Posted 1 year ago

“Good quality cake, beautifully decorated and presented. The cake holds together well and the texture and consistency of the chocolate fudge sponge was spot on. Thoroughly enjoyed by vegans and non vegans. Will be buying again 🙂.”

Cutter and Squidge 5 star review on 23rd August 2023

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Posted 1 year ago

“My guests. Enjoyed the mini cup cakes,”

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Posted 1 year ago

“Very professional service. Delicious cake.”

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Posted 1 year ago

“The cake and sweets in genral are always high standards. Customer service and Logistic Department people are really helpful.”

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Posted 1 year ago

“Amazing cakes - to your door!”

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Posted 1 year ago

“Lovely cake very promptly delivered!”

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Posted 1 year ago

“Amazing brownies Quick delivery”

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Posted 1 year ago

“Good delivery”

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Posted 1 year ago

“Easy to order, delivery as stated and product delicious! 😋”

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Posted 1 year ago

“Good quality product, excellent service did exactly what we needed. Very pleased, many thanks”

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Posted 1 year ago

“I decided to give Cutter & Squidge a second chance after a previous, very disappointing, dry Red Velvet Cake postal order. This time, opting to try their brownie selection box and their mixed cookie selection box. The brownie selection was ok, but not great. The brownies themselves are _very_ thin, about 1.5 cm tall so slightly thicker than a Jaffa Cake with .3-.5 generally dedicated to some topping like chocolate. Personally what I like and expect in a brownie is a thick bite with a soft center that fills your mouth. Because they're so thin it also causes them to be fairly dry and unsatisfying. The Mixed Cookie Selection was the most disappointing. They are advertised as "thick, chunky and soft" however they arrived (batch number the date before they were delivered) hard as biscuits that could have been made weeks prior. I am certain at this point that Cutter and Squidge's "batch number" labels are not, in fact, the date the items are baked/cooked but the date they are placed in a box for delivery. These cookies were not fresh. The instructions on the box suggest to warm them up in the oven for 5 minutes, which I did with each, however somehow it barely improved their consistency - they always came out stale and cakey rather than a nice mix of crispy and soft. I will say, trying to eat one of these without warming them up is completely unpalatable.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I can't fault the service and quality of the cakes - I will be using Cutter and Quidge again for my next event.”

Cutter and Squidge 5 star review on 22nd August 2023

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,239 reviews