Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,592 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was ok except the scones they were not eatable they were rock hard was very disappointing”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Hi,I did not receive no.1 candle with the pack. Would request a refund back please. Thanks.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“We love your cakes but often feel sick after having even one slice so would be interested to know what you put in them?”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“This was a lovely package and the ingredients were quality. The one issue I had however was that I put the scones into the bread bin with the intention of having these at the weekend, but was disappointed to note that they had developed mould after only a few days. Not sure if this is where they were supposed to be stored or indeed that they were just not fresh. As I was not sure, and not one to complain, I just threw them away, but having this opportunity to review my package, I thought I would mention this. The rest of the package however was excellent.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Taste was good but was missing something. It didn’t have the velvety texture that one would expect. Good delivery service though”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Looked really nice, but unfortunately the brownies were quite dry and flavours were fairly bland.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The cake was smaller than expected and the vegan brownies leaked and were very messy to eat.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Unique choices for cakes and coockies. Customer service is second to none.”

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Posted 1 year ago

“The cakes are generally well priced and taste good. The pineapple coconut shortbread biscuits were however disappointing. They were dry. Not a pinch of pineapple. The packaging and significance to tying it up with Chinese New Year was good. The mochi brownies were so so. The vegan chocolate one tasted chalky. The matcha one was slightly on the bitter side. The texture of the mochi itself was ok.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Disappointing for the price, very little taste-difference between the different brownies. I felt the cake was no better either looks or taste wise than an M&S cake for a tenth of the price.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Brownies were great but the delivery service was terrible- please do not continue to use DPD!”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Great brownies but asked too many times to leave a review which was irritating”

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Posted 1 year ago

“I ordered a box for my husband for Valentine’s Day and wrote a gift message to be put in the box. This was missing. The cookies were well presented but a little dry.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Was told the brownies were delish but the note I had written to be sent with the parcel was not in the box so my friend was not sure who sent it.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Lovely cakes, however the delivery cost is significant with the time slot being the entire day making it difficult to plan.”

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Posted 1 year ago

“The Squidge selection box was reallly presented well and was really delicious. However the company forgot to put in my message card - so the recipient did not know who it was from, that message was very sentimental and important, so i was very dissapointed that they missed out this very important detail.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The Cake was left on the doorstep which was not a secure place. I had requested that before the item was delivered, that either a text message of mobile call be made to the number I provided.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,592 reviews