Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,237 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marvellous service of an on time delivery. Cake and biskies were fantastic as usual as were mini cup cakes. Great customer service from Theo who was very patient with my complicated requirements.”

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Posted 1 year ago

“I ordered the vegan afternoon tea for my parents (my mum has lactose intolerance) and she LOVED it. Particularly the vegan brownies! Delicious.”

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Posted 1 year ago

“Absolutely delicious cake, loved by everyone. Easy ordering and smooth delivery to the venue the day before. Excellent all round”

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Posted 1 year ago

“I sent this to a nephew in Bristol for his birthday. It arrived on time, in great condition and was eaten and enjoyed by all the family. They reported that it was delicious.”

Cutter and Squidge 5 star review on 3rd November 2023

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Posted 1 year ago

“Brownies are always delicious! A bit disappointed by the vanilla shortbread because the consistency crumbles away so easily. This won’t stop me regularly purchasing from Cutter and Squidge though :)”

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Posted 1 year ago

“Best red velvet i’ve ever eaten!”

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Posted 1 year ago

“The cake was just sweet and very mediocre”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Looked incredible tasted incredible. Delivery driver was friendly too. Thank you so much!”

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Posted 1 year ago

“We had a birthday cake that took our mind and delivered with care in a timely manner”

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Posted 1 year ago

“What's to say if you want to experience delicious upon delicious then try a C&S cake. I tasted a slice of my daughters gifted cake and knew straight away I'd put an order in for a friend. As expected a beautifully decorated, fresh, tasty cake. All request made were fulfilled. I'd say good value for money bought a medium chocolate cake, brought it to the pub with 13 guest and still brought some home. Obviously dependant on size of slices. Just don't knock it till you try it. You won't be disappointed. ps. plus I received complimentary biscuits (yum!) who doesn't enjoy a freebie.”

Cutter and Squidge 5 star review on 2nd November 2023

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Posted 1 year ago

“It was present for someone else, but they all said it was the nicest cake they had had for ages, and I had used another firm in the past! Five stars definitely!”

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Posted 1 year ago

“A tourist from Singapore here! We ordered a cake to celebrate a friend's birthday, having it delivered to our hotel. Bogdan was superb in helping us arrange this and made sure that everything fell through perfectly. The cake was also super delicious--a little bigger than we expected (which is a wonderful surprised)--and our friend was super happy about it.”

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Posted 1 year ago

“Great 50th birthday cake for my husbands 50th.”

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Posted 1 year ago

“Got it as a gift for someone. quick delivery. Recipient said it tasted great too!”

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Posted 1 year ago

“Fantastic service, packaging and products. The recipient loved the chocolate brownies! thank you”

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Posted 1 year ago

“Nice service, nice box. Cake a little too sweet like the majority of western cakes. Japanese cake industry has it right ;)”

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Posted 1 year ago

“This was a hard review to write. My daughter told me the mini brownies that I ordered for her were amazing and tasted really good. She said they were better than others I had ordered from different providers. However, the delivery was extremely delayed and a second batch had to be sent out to her. The staff at Cutter and Squidge who helped me (Andrew and Bogdan) were very efficient, responsive and worked hard to get the delivery issue sorted. If I could I would rate the brownies 5 stars, the staff 5 stars, but the delivery issue, when I was ordering the product for a specific reason would have been a zero, therefore I have given it a 3 overall.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Sent as anniversary treat! I am told was delicious and consumed over 2 days!!”

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Posted 1 year ago

“Prompt customer service response”

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Posted 1 year ago

“Very easy to order and always extremely efficient. Great tasting brownies too”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,237 reviews