Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,231 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 17th August 2024

Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

1806

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The egg last year was taster and I believe bigger with a whole egg with half filled. The chocolate filling was rich and decorative but not as tasty as previously bought.”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

“Great service, actual items hit or miss with taste”

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Posted 8 months ago

“First time I have used this company,very pleased with hamper. Delivered on correct date & in good condition. Food was delicious. Highly recommended & sure I will be using this company again Thank you so much”

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Posted 8 months ago

“I bought these as a gift and they were delivered ontime and the recipient said how gorgeous they were. I sadly didn't get chance to try them for myself :(”

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Posted 8 months ago

“I Have to say both my wife and myself were quite disappointed in the mothers day selection box, the textures of all the items were very similar and the taste was very bland, which is not what we were expecting, it was so disappointing we didn’t even finish the contents and chose to throw it away. But the order did arrive quickly”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

“Your just the best”

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Posted 8 months ago

“I loved this cake! Was so impressed with the packaging and delivery, plus the taste was 5*! Perfect cake to celebrate my 30th!”

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Posted 8 months ago

“Unfortunately the cake was extremely dry. Ended up throwing it out Very disappointed”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

“Everything was ok except the scones they were not eatable they were rock hard was very disappointing”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

“Delicious and fun products, beautiful wrapped and presented. maybe a smidge more packaging than I would have liked (especially in the easter egg, although i understand that is fragile). Will definitely be ordering again!”

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Posted 8 months ago

“Amazing quality brownies”

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Posted 8 months ago

“My daughter loved the brownies”

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Posted 8 months ago

“Always wonderful cakes.. and delivered as said. Used Cutter and Squidge many times.”

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Posted 8 months ago

“Very impressed with Cutter & Squidge!! I ordered one of the Brownie boxes for my BF, for Valentine’s Day and they were delicious! Packaged beautifully and tasted amazing! In addition to this, unfortunately my brownies did not arrive on the designated day - however when I contacted the support team for an update on a new delivery date they dealt with my query promptly and efficiently. I was very surprised and extremely satisfied with the service. I would rate 5/5 stars. A lovely luxurious treat or gift!”

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Posted 8 months ago

“Ordered some vegan cookies and a vegan Easter egg. The cookies were really yummy and even better warmed up! Haven’t tried the Easter egg yet but I cannot wait - it looks divine!”

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Posted 8 months ago

“I ordered a selection box for my dad’s birthday and DPD delivered to the wrong address despite all the emails confirming the address I had input. I emailed Cutter & Squidge who came back promptly with options on how to correct the issue and they sent out a new box the next working day. Oana was very helpful in getting the issue sorted.”

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Posted 8 months ago

“Just excellent! We had the 8” passion fruit and pistachio cake. It was so well packed it survived dhl delivering it on its side! The delicious aroma of passion fruit as I unwrapped it was divine. The texture of the cake was perfect- not too moist and not dry. The flavour was spot on. I find done cakes ‘too eggy’ but this one was perfect! Everyone was very very complimentary and I feel it was great value for money. None of it was wasted and allowed for really good portion sizes. It tasted amazing! Really loved it and looking to order another for my mums 80th, though other cakes in the range vastly increase in price from 8-10 inches I’m not sure I’ll be able to afford a 10” 80th from them but the passion fruit a d pistachio was competitively priced and delicious! Thank you! My 19 year old LOVED IT!!”

Cutter and Squidge 5 star review on 16th March 2024

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Posted 8 months ago

“Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

“Great experience, would use again”

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Posted 8 months ago

“Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.”

Helpful Report

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 8 months ago

Cutter and Squidge is rated 4.6 based on 17,231 reviews