Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,610 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very small and thin”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“DPD put the parcel in a dirty wheelie bin & the recipient wasn’t able to eat it. Not happy! So no idea what the food would have been like…”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake crakes almost everywhere when cutting and its bit salty.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I've ordered quite a lot of times from you and the last 2 times the biskie bit has been hard and dry. I don't know if the recipe has changed but they are no longer anywhere near as nice as they were. I can't justify the cost anymore when the quality has gone so badly downhill. Such a shame.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Over priced”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Cake tasted awful, almost stale. It was for my Babies first birthday and we went for this cake as it’s dairy free. But unfortunately although it was a beautiful looking cake, same couldn’t be said about the taste. Very disappointed for the price.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Brownies were average and quite hard compared to others we’ve ordered from online. None of them tasted like the flavours they were supposed to, we could only tell the difference based on the decoration of each. Pretty disappointing for a Valentine’s Day present!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Disappointed with the product. The brownies were small and dry. I feel like the quality could have been better for the money they charge. Packaging was lovely and delivered on time.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“In honesty I was a little disappointed. It was over sweet, a little chewy and seemed very synthetic”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The cake was for my 3year old toddlers bday. It looked great when it arrived, however, the sponge was very soggy, and the cream was very sweet so my toddler and the other kids didn't like the cake much.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The delivery was very disappointing. No timeframe given just between 7am and 9pm . Following the map he circled this area several times . A message 5 minutes before he arrived. Very poor .I have had deliveries from you far more efficiently.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“cake was very dry, didn't appear to be very fresh”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Very tasty brownies. However, they are very thin, biscuit thin in places. They don't accommodate special requests, so don't waste your time asking.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Let's start with the good: delivery and packing was great. Unfortunately, cake was dry and didn't taste good at all. Very disappointing, especially for price paid. Wouldn't recommend.”

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Posted 2 years ago

“cake was good but delivered a day late, missed my daughters birthday”

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Posted 2 years ago

“The fresh items I ordered tasted great but they were badly damaged on arrival. I was not impressed with this, considering it was a Valentines Day gift for my wife, and given the price paid for it. Based on this experience, I would look to another supplier in future.”

Helpful Report

Posted 2 years ago

“The cake was too sweet and my simple request to not include sprinkles on top was rejected as they don't make any "personalisations". Overall cake was delivered on time but wouldn't order again as it just wasn't very nice to eat.”

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Posted 2 years ago

“Not great value for the price”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“We sent the cake as a 50th birthday gift, admittedly it was the first weekend after New Year however the cake was left in recipient's parcel box but no note left to say where it was so he found it the day after his birthday. It was also very dry.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“We ordered the cake for the New Year’s Eve. We cut the cake at midnight. The cake tasted good but the very next day, on 1st, the cake became dry. I could not understand why that was the case for such an expensive cake! Of course I could not share it with my friends on 1stJan. Should cake only last for a few hours?”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 17,610 reviews