Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,610 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normally really interesting combinations and yummy vegan offering. The vegan chocolate cake is great. Gluten free offering is less not so good.”

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Posted 1 year ago

“Delivered as requested.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Delivery as instructed. Very expensive”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I wish the cake boards were cleaner. This is the second time I’ve received the cake with a messy board.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“It was a lovely tasting cake, but for the price very small, so wouldn’t purchase again. Also delivery price was high. Because of this, I thought the delivery company would take care, but the DPD driver just swung the bag with cake in it to me, no care at all.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Delicious cake. Unfortunately, its appearance was very underwhelming in comparison to the photos.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I received two boxes of brownies. One of the boxes was damaged from the side. Because it was a gift I couldn't open the seal to check if the brownies inside were ok. It will be really embarrassing if they were damaged inside as well. I would recommend stronger packaging with some padding around if possible. This was feedback I had seen by others online as well so definitely something for the company to take on. Thank you.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I was expected a more fresher cake for the price. Felt quite a “supermarket” cake, not in line with the price”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Apparently more beautiful than tasty”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Not as big as I thought, and the brownie pieces were thin too. Expensive for what you get....even with delivery included. Bit disappointed really. Would not order again.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Order and delivery were great. Giving three stars because when the box arrived, the best-before date left me with only 2 days to consume!”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Unfortunately my father found the scones were quite dry. Nothing that special overall”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I was surprised that the “cakes” were that small which made me question value for money. (Considering cost of postage in addition) Would not buy again.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The cake was too dry.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Good but overpriced for the size.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I was disappointed to notice that the top of the box was not closed with a sticker. It is not reassuring to know that the cake box is not sealed and that the lid can easily be removed. It is important to have the lid sealed because it offers a guarantee of hygiene and safety. But unfortunately this was not the case.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Very expensive for what it is. Over £30 for clotted cream, jam, scones, some small cakes and a teabag isn’t particularly good value for two people.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

Hi Chris, Thank you for your feedback. I am sorry to see that you didn't find our Afternoon tea at home to your satisfaction. We make all our products by hand using the finest natural ingredients and choose suppliers that are either a social enterprise or small family run businesses in the UK. We value all our customers would love to rectify the issue. kindest, Annabel

Posted 1 year ago

“I was a bit disappointed as the note went missing so the recipient did not know why they received it!”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I ordered a passion fruit and pistachio cake for my partner's birthday. The cake arrived early in the morning of the birthday and it looked great. The taste was good however the sponge was not fresh. It was probably baked two days before or so which I felt it was a shame.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“It felt like a Sainsbury cake just decorated better...the sponge was dry and sooo sweet,”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,610 reviews