Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,620 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a good and tasty cake but didn’t impress as much to want to order it again. Having also salted caramel in the title, it didn’t have enough quantity to really taste it and stand out from the chocolate.”

Helpful Report

Posted 1 year ago

“Normally good cakes, but was let down by this order.”

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Posted 1 year ago

“Was not happy with the Diwali box, gave my feedback and cutter and squidgy promptly contacted me and rectified”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Prompt delivery which meant it's great for a last minute gift. I didn't get to eat any of them as they were for someone else but I'd tried then before and thought they were the best brownies I'd ever eaten. I wouldn't send from any other company. These were a cheering up present and certainly did the trick.”

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Posted 1 year ago

“If I’m not making it myself, I tend to turn to Cutter and Squidge.”

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Posted 1 year ago

“Your Diwali sweets though mentioned ‘100% vegetarian’ on the box, some of the sweets variety inside had egg or egg white as list of ingredients, which is not a vegetarian or plant product. Hence, a mismatch between the claim and actual product had been there.”

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Posted 1 year ago

“Lovely cake delivered very swiftly and with excellent packaging. The cake tin was overpriced I feel and a lower price point would be much fairer (considering a tin of biscuits doesn't typically cost half as much as the empty tin provided here).”

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Posted 1 year ago

“Great service. Perfect way of providing a Birthday Cake for a Birthday dinner. Everyone seemed to enjoy it.”

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Posted 1 year ago

“Reliable delivery and tasty cakes”

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Posted 1 year ago

“I sent them as a present and they loved the flavours and textures of the selection box.”

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Posted 1 year ago

“Absolutely delicious cake, quick and on time delivery. Highly recommended”

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Posted 1 year ago

“I received my afternoon tea box as a gift. The scones were absolutely delicious and the brownies were lovely, but I did feel the 2 jars of clotted cream were too small to cover four scones. Also, the sponge cake hadn’t travelled well and the icing had melted into the sponge and it was soggy. It was an enjoyable treat but I would have liked a bigger portion of cream and different less soggy sponge cakes.”

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Posted 1 year ago

“Good produce range and swift delivery. Let down by a confusing website and annoyingly persistent attempts to upsell.”

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Posted 1 year ago

“Enjoyed brownies very much. Only reason they did not get a 5 is because they are slightly too thin so did not stay moist enough. But excellent packaging and delivery perfect too”

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Posted 1 year ago

“Brownies are always delicious! A bit disappointed by the vanilla shortbread because the consistency crumbles away so easily. This won’t stop me regularly purchasing from Cutter and Squidge though :)”

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Posted 1 year ago

“Nice service, nice box. Cake a little too sweet like the majority of western cakes. Japanese cake industry has it right ;)”

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Posted 1 year ago

“Prompt customer service response”

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Posted 1 year ago

“Great looking cake, easy ordering process. It did get delivered to the neighbour whilst I was home and no one knocked but that’s not on the Cutter team. One star down cos it was a tad too sweet. However, still great service and we will be ordering a third one in a few months! Thank you for delivering to my area!”

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Posted 1 year ago

“Really nice cakes and delivery very good as well.”

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Posted 1 year ago

“All good with brownies and delivery but a bit of a barrage of follow up and marketing emails following the order. Think there was 12 within the next days weeks.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,620 reviews