Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,593 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will not order again”

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Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Excellent customer service and happiness pledge. Thanks to Mihnea and Gaby”

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Posted 1 week ago

“Delivered on time - very efficient”

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Posted 1 week ago

“I'd love to write a glowing review, but unfortunately my experience was not great. The delivery driver delivered the wrong cake to my work reception, so I had to call C&S to get that rectified. Then the gluten-free cake was very dry & tasteless. Sorry to say I wont be ordering form Cutter & Squidge again :-(”

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Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“As above, sadly didn't deliver on taste but the cupcake did look nice for my mum”

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Posted 1 week ago

“Great customer service, respinded quickly to my questions.”

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Posted 1 week ago

“The mixed mini brownie box is expensive for what it is. The brownies are tasty. It's really not worth £20. Was very disappointed.”

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Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“produch too small and overpriced”

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Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“The cake was delicious and delivered perfectly and informed all along where it was and when being delivered. Would defo recommend this company especially using all natural ingredients”

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Posted 1 week ago

“Freshest,most tasty goodies I've tasted.thank you.”

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Posted 2 weeks ago

“Mouth-watering selection of goodies.”

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Posted 2 weeks ago

“Mother's day selection box had a "best before" date of the 29th - the day before Mother's Day - not impressed”

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Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Nice flavours but sadly very dry. The first few times I bought cakes from C&S they were amazing but the last two times the sponge parts were dry. At these prices that’s really not acceptable. Won’t be coming back 😞”

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Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Slick service and it's great that they have a letterbox delivery option.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Brilliant customer service, excellent cake!”

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Posted 2 weeks ago

“Chris in customer services went way beyond expectations when dealing with a courier negligence issue. Brilliant service & will def buy from them again.”

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Posted 2 weeks ago

“Have only recently been ordering from C&S, but really like their variety and choice of treats. Definitely something different. The treats have all been well received and made my family/friends feel special as the gifts are of good quality and come in lovely bright packaging. Certainly treats worth sending.”

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Posted 2 weeks ago

“Ordered the cake before the 4pm and the cake arrived just after 9.30am the next day. This is an amazing service! Other cake companies dont do this!”

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Posted 2 weeks ago

“Always quality foods made with love.”

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Posted 2 weeks ago

Cutter and Squidge is rated 4.6 based on 17,593 reviews