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Cutter and Squidge Reviews

4.6 Rating 17,621 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 15th April 2025

Cutter and Squidge 5 star review on 12th April 2025

Cutter and Squidge 5 star review on 10th April 2025

Cutter and Squidge 5 star review on 8th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

1855

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery was on time and cake looked very nice but it tasted stale and not very nice.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Received as part of our baby and bump package. Personally not worth the money. You do get a lot, but ended up throwing quite a lot away. One in our group followed your instructions and put their cakes in the fridge and they just went hard and we had to put their brownies in the oven. Lemon cake was average and sweet. Scones were fine. A lot of packaging...”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake didn’t have equal filling. It’s was a real shame and such a disappointment”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Not great. Cakes went to waste”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Not worth the money”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“My order was supposed to be with me by 4pm it arrived at 7:15 pm. By that time the ice pack was warm and my biskies were basically melting. Very disappointing.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“the cakes were too sweet and there were no vegan/ gluten free options, reducing options.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Lovely company, all packaged up well and nice idea for afternoon out”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I had been warned that the cake would be small but when I saw just how small I was shocked. I confess it tasted fantastic but it was really tiny. Far too small for what it cost. Aside from that the courier that delivered it was appallingly unprofessional. They left the cake on our doorstep with no notification, our house is on a fairly busy road. I made a small complaint to them directly and received a very passive aggressive message in response. I would advise finding a better courier service. Of course you seem to be doing fine without my opinions so feel free to ignore my grumbling and carry on as you were. The cake did taste fantastic though.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Highly overpriced for what it is unfortunately. £6 for delivery is just excessive. You’re paying half price for delivery then the product.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Delivered on time as promised, however the cake was Very dry. In addition, not only was the cake delivered in a box that wasn't sealed and had openings exposing it to the air, but the box lid was loose and the delivery driver removed the lid to show me the cake. In my opinion unhygenic practices. Such a shame for a cake that showed pitential.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Icing was stuck to the lid, wasn't delivered until late in the afternoon and didn't taste very nice”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Our gluten-free summer berry cake tasted as delicious as ever, however, sadly, the cardboard cover had descended onto the icing (presumably being tipped upside down and/or shaken en route) which made the presentation at the birthday party rather disappointing! Trying to rate the cake therefore is difficult and varies between 5 for the taste and 1 for presentation.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I have eaten many of the cakes that is available London only however this one did not taste as good as the others. It was very sweet and rich.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Wayy too much sugar.. Not enough cake taste”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Very underwhelming. The scones were crumbly, the clotted cream was a horrible texture, the lemon drizzle was just pure icing, only thing that was nice was the brownie. Really disappointing for what it was. Shame- expected better from such a company.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Delivery was so long after the order left the warehouse the cream was off and the scones were stale. I think we should also have the option to pay for an upgrade, e.g - vegan box.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I expected more from these brownies. It more cakey than gooey and felt the chocolate flavour wasn’t really there.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I ordered it the day before we were going to eat it (as suggested) to ensure it arrived in time. The food was dry and sadly not worth what I paid... That's even after heating up the scones as per the instructions.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Rather disappointing. Definitely heat up the scones but very dense and not great. Cake was ok.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

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Cutter and Squidge is rated 4.6 based on 17,621 reviews