Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,234 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delicious! Everyone at my birthday party was complimenting the cake, huge hit!”

Cutter and Squidge 5 star review on 20th January 2024

Helpful Report

Posted 11 months ago

“Cake was quite decent but as a baker I think either this cake should be priced lower or it should have more chocolate content. The sponge was a bit sugary and not chocolatey enough. The delivery service was really good, although one point of improvement would be a notification maybe 15/30 mins before a cake reaches the delivery destination would be very helpful.”

Helpful Report

Posted 11 months ago

“good teas and cakes”

Helpful Report

Posted 11 months ago

“Excellent flavour and delivery. Price is affordable compared to others, used coupon.”

Helpful Report

Posted 11 months ago

“Excellent service, delivery was as advised, lovely presentation and very fresh contents. Recipient was very pleased! Thank you”

Helpful Report

Posted 11 months ago

“Brownies were bigger than I expected Looked good & a nice selection Sadly, they were a little on the dry side. I think this may be down to it being so near Christmas when I ordered”

Helpful Report

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“I recently had the pleasure of trying the Strawberry Eat-on Mess Cake for my wife's birthday , and it was an absolute delight! The cake had a tender texture, and the flavors were subtly refined.”

Helpful Report

Posted 11 months ago

“reliably gorgeous. That’s why I’m a repeat customer.”

Helpful Report

Posted 11 months ago

“Excellent service, cake was lovely and packaged really well, highly recommend you wont be disappointed.”

Helpful Report

Posted 11 months ago

“Great service, delivered on time and a tasty cake”

Helpful Report

Posted 11 months ago

“I really hoped that the cake would meet my expectations but I’m afraid that with regard to taste it didn’t. Additionally the delivery woman was handling the cake box very carelessly and holding it on its side. I have never left a bad review for anything before but I felt as though on this occasion it was only honest.”

Helpful Report

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Amazing cake and fantastic service!”

Helpful Report

Posted 11 months ago

“Ordered mini cupcakes which are bite sized but delicious. Good to see a friendly female delivery driver who delivered on time. Overall happy with the product and service - thank you!”

Helpful Report

Posted 11 months ago

“Very nice vegan spiced cake delivered on time”

Helpful Report

Posted 11 months ago

“Bought this cake as a birthday gift for my niece. She loved it, and as she's breast-feeding her baby girl atm, she has gone lactose-free, so loved that the cake was vegan. Adding the tin was a storage bonus too, both for the cake and to keep.”

Helpful Report

Posted 11 months ago

“I ordered the salted caramel cake and it was nothing but perfection. A big hit with the family, moist sponge not overly sweet and very fresh. The reason why I have always bought any occasion cake from them.”

Helpful Report

Posted 11 months ago

“Delicious treats, speedy delivery and great customer service”

Helpful Report

Posted 11 months ago

“This was a birthday gift for my one my family members. I am extremely disappointed as not only did they deliver the gift 2 days post the day of deliver/expected date but also the delivery partner made the process of delivery unprofessional, complicated and full of hassles! The purpose of the whole purchase was to deliver the gift as a surprise on the day of the birthday without any hassle; whereas, the experience was unforgettably completely opposite. The delivery didn’t reach on time/expected date, the surprise was spoilt, the person whom I wanted to make feel special ended up waiting on their weekends without having clarity on when the delivery would be made. All in all, the whole process was mentally daunting and ultimately made one feel guilty for approaching such platform for surprising someone with a birthday gift! At one point, I just requested the recipient of the gift to forget about this surprise and forgive me for daunting them as well with the delivery process/nightmare. Would genuinely request you to either improve your service or put reviews like mine on your page so that people don’t go through such horrible experiences. Last but not the least, what is the soul purpose of such platforms if the whole idea of delivering something on a particular day cant be achieved? Isn’t that ironic and completely opposite to the motive of your business?”

Helpful Report

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Beautiful cakes and efficient mailing. Highly recommended company.”

Helpful Report

Posted 11 months ago

“The cake tastes amazing”

Helpful Report

Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 17,234 reviews