Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,642 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 22nd April 2025

1857

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife loved it and she even wanted more, though the delivery took time to arrive. It was nice and well packaged.”

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Posted 1 year ago

“Arrived damaged, very small compared to pictures and overpriced. I was disappointed when I opened the box.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The delivery was seamless and the cake was beautiful and delicious. Only issue I suggest paying more attention to is on the notes, I've asked for a message to be written on the cake and this didnt happen.”

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Posted 1 year ago

“Not great to be honest. Ordered brownies to my wife's office for Valentines Day. Selected morning delivery as she was only going to be out of the office in the afternoon. Received a call before 8am to say no-one as at the office reception. Most offices don't open till 8.30 / 9am so I was surprised that the delivery to an office address was happening so early, particularly on Valentine's Day when surely you do loads of office deliveries so must be familiar with how they usually operate. But anyway, fair enough, it was just one of those things. I can't remember what I agreed with the delivery guy, I couldn't hear him very well, had a screaming toddler with me, and it seemed we didn't have many options. We either agreed to just leave them outside or return them. Anyhow, I called your customer helpline that day or the day after (can't remember) to try and resolve it, gave all the details and was told I would hear back about whether I could get a refund. Never heard a thing. So that's around £25 wasted. Would still appreciate some kind of recompense but for now, won't be using you guys again or recommending”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The gluten free dalted caramel cake looked beautiful, and tasted even better than it looked.”

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Posted 1 year ago

“I ordered a box for my husband for Valentine’s Day and wrote a gift message to be put in the box. This was missing. The cookies were well presented but a little dry.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Was told the brownies were delish but the note I had written to be sent with the parcel was not in the box so my friend was not sure who sent it.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The brownies were very delicious. The packaging was lovely. Thank you!”

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Posted 1 year ago

“Lovely cakes, however the delivery cost is significant with the time slot being the entire day making it difficult to plan.”

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Posted 1 year ago

“Very good vegan cake. Very nice presentation and great flavour. Would order again!”

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Posted 1 year ago

“Delicious cake, delivered perfectly on time. Went down a treat!”

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Posted 1 year ago

“Your delivery is not good they leave the cake outside and it's raining some of the sides are melted”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Brilliant service, delivery was prompt and smooth. Cakes are absolutely delicious.”

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Posted 1 year ago

“Cake was amazing 😍”

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Posted 1 year ago

“We found either a small stone or a nut shell in the icing really disappointing”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Very fresh and delicious! We love it”

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Posted 1 year ago

“The Squidge selection box was reallly presented well and was really delicious. However the company forgot to put in my message card - so the recipient did not know who it was from, that message was very sentimental and important, so i was very dissapointed that they missed out this very important detail.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Delicious but a little expensive”

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Posted 1 year ago

“Easy to order. Arrived as scheduled. Kept informed throughout and my nieces LOVED them! Cannot fault the service or the brownies! Thank you!”

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Posted 1 year ago

“Taste ok... very very thin and also not worth the money. Packaging could be way better. Would recommend spliting caramel ones. Delivery service was great.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,642 reviews