Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,234 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual the cake was brilliant. We had a unicorn cake for my daughter’s first birthday. It not only looked great but our guests demolished it. We tend to get our celebration cakes from Cutter and Squidge as they taste as good as they look.”

Cutter and Squidge 5 star review on 6th February 2024

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Posted 11 months ago

“Good company”

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Posted 11 months ago

“Loved the cake, very tasty. It would have been nice to know approximate cake delivery time as window between 9am - 6pm is way too long. I hope the business can find a way of notifying customers about cake progress and give shorter windows for delivery.”

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Posted 11 months ago

“Best birthday cake I have had in a long time!! It was delicious!”

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Posted 11 months ago

“Terrific service and delivery and DELICIOUS brownies!”

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Posted 11 months ago

“Delighted with this product! I’m not a vegan myself, but wanted something that the whole team could enjoy. It was sooooo delicious! And the way it arrived was perfect - great packaging that keeps it intact, so it looked great too!”

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Posted 11 months ago

“The plus side was delivery was really quick and efficient and the website easy to use. Thank you for this. The brownies I ordered were a present. I was there when they arrived - the outside of the box was covered in super sticky goo, which had escaped from the brownies. Not a great experience for the receiver. One set of brownies were fine and very tasty, but the really sticky ones were very thin - like some of them were only 3-4 mm thick. And very sweet and sticky. They all got eaten - but I’m wouldn’t order that box again”

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Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Cake arrived exactly as ordered during the appropraite window”

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Posted 11 months ago

“Ordering was easy and it was delivered with great care. Thank you!”

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Posted 11 months ago

“Prompt delivery Beautiful brownies”

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Posted 11 months ago

“Service great as always, I've always enjoyed Cutter & Squidge products but this vegan cake was not for me. The buttercream leaves a greasy coating in mouth”

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Posted 11 months ago

“Ordered a cake for my brothers birthday as a surprise. He described it as “definitely a superior cake” 😂 high praise considering he is not vegan. And he didn’t even open it until three days after delivery.”

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Posted 11 months ago

“The velvet cake was a great treat. I ordered on Monday and after a phonecall from the delivery team to confirm address it was delivered on the Tuesday. Exceptional service. Thank you.”

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Posted 11 months ago

“I was expecting more. The sponge was dry. Presentation was lovely but lacked a fluffy moist sponge, tasted stodgy.”

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Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Recipient was really happy with the brownies, thanks so much! Would recommend”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Sent as a gift, my friend adored and inhaled them! Thank you.”

Cutter and Squidge 5 star review on 5th February 2024

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Posted 11 months ago

“Sent as a birthday surprise to my sister-in- law who really enjoyed the brownies and Prosecco treat.”

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Posted 11 months ago

“Great service. Lovely cake.”

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Posted 11 months ago

“Even though the cake was absolutely delicious, rich with buttery sweetness, I've got a big worry about the delivery. I ordered it as a surprise for my little brother's birthday. He's studying at Warwick University and staying in the campus dorms. It was a real hassle for him to have to pick it up from the university's mail office. I was really hoping they'd just deliver it straight to his door, especially since I made sure to include all the dorm details in the address. Being in a different country, I'm not familiar with how deliveries work here in the UK, but this whole situation was quite frustrating.”

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Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 17,234 reviews