Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,236 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very enjoyable cake, as were the mince pies mentioned in Which magazine. Highly recommended company.”

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Posted 1 year ago

“Great quality produce which is beautifully packaged.”

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Posted 1 year ago

“Extremely delicious cake.”

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Posted 1 year ago

“My team members were delighted with this as an appreciation gift for the year and enjoyed them at home from what I can tell.”

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Posted 1 year ago

“Excellent presentation! Excellent tasty brownies :)”

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Posted 1 year ago

“Excellent product and service as always”

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Posted 1 year ago

“Cake was good. But forgot to deliver candles.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Good prompt service and cake was well presented The cake was too sweet however and the sponge was a bit dense”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Tasty and nicely decorated cakes and brownies. Pistachio and passion fruit is delicious. I really like it that they aren’t too sweet. Also very conveniently delivered to your door.”

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Posted 1 year ago

“So moist and tasty”

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Posted 1 year ago

“Excellent quality and delivered on time. Will use again.”

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Posted 1 year ago

“Great customer service recovery after a problem with delivery. Very impressed with the speed of fixing the problem. All our guests were very pleased with the selection boxes we gave them as party favours.”

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Posted 1 year ago

“Everything was perfect. Delivery upday, delivery. Customer service couldn't be more efficient. Would definitely use again.”

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Posted 1 year ago

“I loved the smores one and the blueberry one and the brownie one but all were delicious- lovely presents ...”

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Posted 1 year ago

“Excellent service. It was well packed and delivered as scheduled. I was kept informed about delivery throughout. The gift was a birthday present so I haven't eaten one but I have been reliably told that the items were delicious.”

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Posted 1 year ago

“Amazing 😻 No complaints at all. Something a little extra.”

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Posted 1 year ago

“Hi, I received a gift from yourself earlier this year and the products were delicious, I enjoyed them so much I ordered the recent purchase for my daughters birthday but on opening and tasting they were very dry and tasted of the plastic. Very disappointed I’m afraid”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“I’m a happy customer. First time ordering. I’m actually ordering from Hong Kong to be sent to my partner who lives in London, for his birthday. It’s really a surprise for him. He’s very pleased with the quality of the cakes. For sure will order again. 😊 The only thing that I feel can be improved is the tracking, as I only receive the e-mail notification the next day, after the cake has been delivered.”

Cutter and Squidge 5 star review on 8th December 2023

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Posted 1 year ago

“The cake was inedible, it tasted like a sweetened block of butter, absolutely sickening. The whole thing went in the bin. We had to pause the birthday party and go and get a new cake last minute.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Perfect treat to cheer up my daughter. Great products and delivery.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,236 reviews