Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,234 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cutter and Squidge customer service is very helpful and quick to respond. Blueberry Lemon Cheesecake was extremely tasty and looked fabulous!”

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Posted 11 months ago

“Excellent service and a fabulous cake”

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Posted 11 months ago

“Cake delivered on time and it was delicious the decorations was fantastic”

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Posted 11 months ago

“Reliable . Have used them many times even for a 3 tier wedding cake which was so delicious and delivered on time .”

Cutter and Squidge 5 star review on 18th January 2024

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Posted 11 months ago

“I got this as a Christmas treat for my husband. The delivery came in good time as expected and was even more beautiful in real life! It tasted fantastic as well! I am really looking forward to purchasing more seasonal treats from Cutter & Squidge in the future!”

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Posted 11 months ago

“Very efficient service in terms of communication and ease of ordering and range of products. Delivered on time and well presented. There was a good variety of cupcakes and they were safely and attractively packaged. The cakes were delicious. All in all a very good experience and would definitely use the company again.”

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Posted 11 months ago

“I understand the gift I sent was very nice, but you keep referring to me by the name of the person I sent the gift too. This is no doubt due to a problem on your website, which automatically duplicated the wrong details into the sender/person ordering box and I couldn't correct it. I would have thought a website company that specialises in gift items could get that right. Even this survey uses the name of the person I sent the gift to....Cllr Sean Driscoll. That is not me.”

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Posted 11 months ago

“Decent for a vegan cake, but way too sweet for my liking. Looked very lovely though.”

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Posted 11 months ago

“Super helpful and delivered a wonderful hamper on time and great value for money.”

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Posted 11 months ago

“Ordered the mini brownie happy birthday box for my sister, she loved them! All flavours absolutely delicious! Would definitely recommend.”

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Posted 11 months ago

“Everything was excellent - from ordering process, communication, precise delivery to the quality and taste of baked goods. It was my gift to my daughter's BD and I live in America. Could not be smoother! Thank you very much! Maya”

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Posted 11 months ago

“The vegan spicy toffee cake arrived safely /perfectly packaged and on time and tasted divine Many many thanks”

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Posted 11 months ago

“I was quite hesitant to the idea of having a cake delivered home but I am absolutely amazed by this experience. More veg(eggless) options would be great !”

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Posted 11 months ago

“The delivery was right on time, and the cake was exactly as advertised.”

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Posted 11 months ago

“I recently had the pleasure of experiencing the impeccable services of Cutter and Squidge, London's premier all-natural bakery. Their commitment to quality is evident in every bite, making them stand out as a beacon of authenticity in the baking world. What truly elevated my experience was the exceptional customer service provided by Theo Mango, their customer satisfaction executive. When faced with an unexpected change in my delivery schedule, Theo went above and beyond, swiftly and graciously accommodating my request to reschedule the delivery. This level of attentiveness and flexibility speaks volumes about their dedication to customer satisfaction. Whether you're in London or anywhere across the UK, Cutter and Squidge is undoubtedly the go-to destination for delectable, natural baked goods and outstanding service. Highly recommended!”

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Posted 11 months ago

“I've ordered from you twice now and each time I've been told by the recipients that the packages were well presented and the goodies tasted delicious. All that's left is for me to order a treat for myself :-). Thanks Guys x”

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Posted 11 months ago

“Scrumptious and delicious and always beautifully presented - always something to look forward to and never disappointed x”

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Posted 11 months ago

“Nice gift & well received but very very short use by date”

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Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Good produce and quick delivery. Excellent service.”

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Posted 11 months ago

“Absolutely adore Cutter and Squidge. We love the cakes, scones and brownies and have even visited their shop for a tea and a slice of something fabulous. Love the vegan options too!”

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Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 17,234 reviews