Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,239 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely pastries, prompt and efficient service and packaged so nicely!”

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Posted 1 year ago

“Very well packaged. Cakes a bit on the small side but Hubby found them delicious especially the baby biskies! Lovely birthday treat - thank you!”

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Posted 1 year ago

“I have no words for this service. I placed an order. Clear address for delivery for a birthday gift to a friend. It never made it. I complained and was given gift vouchers to re order which I did. Had delivery confirmed messages but my firmed has still never received her gift. Shockingly bad service. Will not ever use again”

Helpful Report

Posted 1 year ago

Hi Rhiain, We are so sorry that your gift didn't arrive. We have looked into this order to see why. Unfortunately it seems like the order has been sent back to us and there was an issue within the depot. This is why your friend unfortunately didn't receive their gift from you. We rely on DPD to delivery your product and on this ocassion they clearly missed the mark. We have after the second failed attempted issued a refund. We would really love to try and make this up to you, please kindly email me directly at Annabel@cutterandsquidge.com. kindest, Annabel

Posted 1 year ago

“Really quick delivery through the letterbox and the brownies were AMAZING!!!”

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Posted 1 year ago

“The recipients were overjoyed with the picnic they received by post.”

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Posted 1 year ago

“Lovely Vegan cakes”

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Posted 1 year ago

“Love the cake just what I expected ☺️”

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Posted 1 year ago

“Ordering, setting the delivery date all very efficient - delivery is ridiculously expensive even within M25 - maybe it's a specialist van because they're fresh goods. I personally feel ordering a full size cake is worth the cost here, they are pretty spectacular, the smaller items are not cost effective. Better to buy local for a fraction of the price.”

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Posted 1 year ago

“Great service. Delicious cake. Will order again.”

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Posted 1 year ago

“Brownies good but volume of unwanted emails afterwards means I would never recommend”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“We just love it. Whenever we need quality cake delivered on time, we go for Cutter and Squidge!”

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Posted 1 year ago

“Super quick service for a hamper gift for our pet sitter! Really delighted as always, thoroughly enjoyed!”

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Posted 1 year ago

“Fast delivery, easy ordering online, great selection of products”

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Posted 1 year ago

“Excellent service and delicious cake, I have ordered a birthday cake for my son for two consecutive years (from the Dominican Republic) it always arrives on time and he loves the cake, thank you!”

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Posted 1 year ago

“Great product, tasty and fresh.”

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Posted 1 year ago

“Brilliant service. I needed to change delivery date last minute as the recipient was away. It was sorted quickly and with no problems.”

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Posted 1 year ago

“The vegan choc cake was georgeous in looks and tested nice. But unfortunately it was super sickly sweet so I ended up with adding loads of sour berries on top to balance the taste.”

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Posted 1 year ago

“This was a gift for a friend who said the Cream tea was amazing. There was an issue with delivery not of Cutter and Squidge’s making, their customer service agent was so helpful and arranged for a replacement to be sent with no extra cost. Communication was excellent. Would strongly recommend Cutter and Squidge wanting to send a special food treat”

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Posted 1 year ago

“I ordered a box of brownies as a gift. It was well received and delivered as promised. Will definitely use again!”

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Posted 1 year ago

“Found Cutter and Squidge via an Internet search, so it was a bit of a risk, but turned out to be a risk worth taking the ordering process was straight forward, delivery was as planned and cake was as described.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,239 reviews