Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,241 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was ok except the scones they were not eatable they were rock hard was very disappointing”

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Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 9 months ago

“Delicious and fun products, beautiful wrapped and presented. maybe a smidge more packaging than I would have liked (especially in the easter egg, although i understand that is fragile). Will definitely be ordering again!”

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Posted 9 months ago

“Amazing quality brownies”

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Posted 9 months ago

“My daughter loved the brownies”

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Posted 9 months ago

“Always wonderful cakes.. and delivered as said. Used Cutter and Squidge many times.”

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Posted 9 months ago

“Very impressed with Cutter & Squidge!! I ordered one of the Brownie boxes for my BF, for Valentine’s Day and they were delicious! Packaged beautifully and tasted amazing! In addition to this, unfortunately my brownies did not arrive on the designated day - however when I contacted the support team for an update on a new delivery date they dealt with my query promptly and efficiently. I was very surprised and extremely satisfied with the service. I would rate 5/5 stars. A lovely luxurious treat or gift!”

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Posted 10 months ago

“Ordered some vegan cookies and a vegan Easter egg. The cookies were really yummy and even better warmed up! Haven’t tried the Easter egg yet but I cannot wait - it looks divine!”

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Posted 10 months ago

“I ordered a selection box for my dad’s birthday and DPD delivered to the wrong address despite all the emails confirming the address I had input. I emailed Cutter & Squidge who came back promptly with options on how to correct the issue and they sent out a new box the next working day. Oana was very helpful in getting the issue sorted.”

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Posted 10 months ago

“Just excellent! We had the 8” passion fruit and pistachio cake. It was so well packed it survived dhl delivering it on its side! The delicious aroma of passion fruit as I unwrapped it was divine. The texture of the cake was perfect- not too moist and not dry. The flavour was spot on. I find done cakes ‘too eggy’ but this one was perfect! Everyone was very very complimentary and I feel it was great value for money. None of it was wasted and allowed for really good portion sizes. It tasted amazing! Really loved it and looking to order another for my mums 80th, though other cakes in the range vastly increase in price from 8-10 inches I’m not sure I’ll be able to afford a 10” 80th from them but the passion fruit a d pistachio was competitively priced and delicious! Thank you! My 19 year old LOVED IT!!”

Cutter and Squidge 5 star review on 16th March 2024

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Posted 10 months ago

“Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time”

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Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Great experience, would use again”

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Posted 10 months ago

“Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.”

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Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Delicious cream tea- we really enjoyed all the cakes - thankyou”

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Posted 10 months ago

“The cake didn’t seem as fresh as previously and it was a bit salty. Good thing I had a voucher, otherwise the cake is a rather small portion for the price. Not sure if I’ll order again…”

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Posted 10 months ago

“Lovely cake”

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Posted 10 months ago

“Order arrived promptly and on date requested, they were a lovely surprise for my daughter. Little bit expensive, but she said they all tasted amazing, would definitely try them again”

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Posted 10 months ago

“Great company, top quality products”

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Posted 10 months ago

“Excellent customer service”

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Posted 10 months ago

“Great taste and quality. Really nice wedding cake!”

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Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 17,241 reviews