Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,620 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It felt like a Sainsbury cake just decorated better...the sponge was dry and sooo sweet,”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Lovely brownies, but despite opting out for emails and comms at order I have been inundated with messages, even after unsubscribing. There are only so many emails you can send about brownies surely?”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The brownies were delicious but didn’t get delivered in time for my sons birthday so it has put me off ordering again”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I love cutter and squidge cakes but this time it was not good.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Taste of the bites was good, but they are very small and hence very pricey for what you get. Won't order again.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I received your afternoon tea for Mother's Day. It was so nice. So I purchased the same one for my Mum's Birthday. Unfortunately I can't say the same. The scones were really nice, but the cakes not so much. They were very dry, borderline stale, very disappointed appointed. Sorry 😞”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I love the package and the delivery services. However, it's a bit too sweet for us. It was like eating a spoon of sugar 😅”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“I did request raspberry jam instead of strawberry but was sent strawberry jam.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“It was okay.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“reliable and good quality”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Presentation, ordering and delivery are right timing and the beautiful cake - roses petels are still fresh. The taste is not much different from cakes from Sainsbury, Tesco cakes. M&S cakes have better taste.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“It was nice and lasted long in the fridge, but it also was way too sweet. It was hardly possible to taste the chocolate notes itself as it was all very sugary. I must give 5* for the order fulfilment and communication though. Very positive experience. Note: the candles in the picture were not included in the order. I bought them separatelly, else where.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Ordered for wedding favours for vegan/wheat free guests - postal service arrived on the day but the pecan drizzle had leaked through the packaging and although delicious was a sticky mess. I was able to use the honeycomb as favours but the others were too sticky The honeycomb is best eaten not straight from the fridge as it’s quite hard to eat”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Delivery was fine, the description of The cake sold something it was not. Extremely disappointed.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“It was for a gift so i cannot say on the taste. Thr kids seemed to like some of the brownies. But i wanted to mentioned to that once we ordered a box of brownies they gave us a time from early morning to night. I cannot remember the specific time. But we didn't get to know which number delivery we were. The company says if the delivery is missed then it will be returned back to the site and we will have to pay for delivery again. The tracking shiws the van going around but we had no idea when it will come to out area. As the van went passed our area and all near the m25 we had to keep on looking at the tracking incase the van ends up coming to the house we made the order for and if they had to be out for school run. So if anyone is busy snd doesn't want to pay for delivery again, then it's better to not order from here unless you are 100% sure the residents will be in the whole day.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“The cake was tasted good but it was dry. It would have been good if the cake was softer and moist.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“The delivery was very smooth and punctual. Presentation of the cakes were beautiful and of a good size. The cakes however were a tad too sweet and the icing sugar a bit too hard.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Not bad just distinctly dull”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The cake tasted lovely and was nicely presented but it was quite dry”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Very good service. Easy to order and communication very good.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,620 reviews