Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,239 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, yummy cupcakes!!! 💖”

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Posted 1 year ago

“looked gorgeous but taste just wasn’t there. Ordering, delivery and presentation was great. We just didn’t get that deliciousness. Quite disappointed. Bland not very sweet for a cake. The butter cream wasn’t pleasant.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“I am in NY and it was very easy to order a cake delivery for my son’s birthday. And of course, the chocolate squidge cake was a big hit. He loved it and I only wish you shipped to the U.S.”

Cutter and Squidge 5 star review on 10th September 2023

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Posted 1 year ago

“The cake arrived in perfect condition and rasted really good. Unfortunately the delivery company they used sent a driver who gave me a note asking me to transfer him money to pay for his wife’s surgery. Was very weird and not something i want to have to deal with when accepting a delivery.”

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Posted 1 year ago

“These are the BEST home delivery brownies I’ve ever tasted and work superbly well straight from the freezer. Great delivery service too.”

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Posted 1 year ago

“Thank you for the cake. My wife liked it a lot as i had ordered it for her birthday. Hope the team continues to create new, innovative design and more yummy cakes!”

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Posted 1 year ago

“THE CAKE WAS NICELY PRESENTED IN A TIN AND WAS DELICOUS.”

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Posted 1 year ago

“Absolutely marvellous! Our cake was absolutely delicious, so much so that our guests were asking us for more! Customer service was perfect too when we needed to amend the delivery time. Can’t wait for my next excuse to order a delicious C&S cake x”

Cutter and Squidge 5 star review on 9th September 2023

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Posted 1 year ago

“Great service of a lovely product. We were really pleased with the cake and the quick delivery was just what we needed.”

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Posted 1 year ago

“I'm never disappointed with Cutter & Squidge. Their products are always delicious.”

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Posted 1 year ago

“My issue is with delivery of the Brownies. I received a random picture of someone receiving the item , no idea who that was. The box was rammed through the letter box & they were all squashed . They had been advised to leave outside the front door. I had let you know , shortly after the delivery date but never had a response .”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“The cake was one of the best I have had in London. The texture and taste was exactly how I wanted and very satisfied. The delivery was quick. I was a little concerned if the cake would arrive safely without any damages but honestly surprised it hadn't moved an inch. Special thanks to the delivery team for the quick and safe delivery. My only issue is with the lack of option ordering online for a store pickup. It would be a convenient option if available. Would definitely buy again from here and recommend others.”

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Posted 1 year ago

“Very good cake and excellent delivery service”

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Posted 1 year ago

“Delicious and decadent. Perfect special occasion cake”

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Posted 1 year ago

“Prompt delivery and delicious sweet treats!”

Cutter and Squidge 5 star review on 8th September 2023

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Posted 1 year ago

“Great they have so many vegan options - hopefully more and more of these in times to come! My one criticism would be the prices, as it is quite expensive. Though some lovely things that might be hard to find elsewhere.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“If there were more stars I’d give you lots more The brownies were a well done for my granddaughter passing her exams She loved the brownies and the mini cupcakes Brilliant delivery and communication I would certainly recommend cutter and squidge To my friends and family Thank you for making my granddaughters day even better”

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Posted 1 year ago

“Amazing service and amazing cake 🙏🙏”

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Posted 1 year ago

“First time I ordered a cake and despite reading the negative reviews I decided to go ahead and order the Passionfruit And Pistachio Cake. I was so disappointed, the cake was so dry was not worth the price I paid! I will unfortunately not order any cake in future. 😒”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Excellent taste and service as well as updates for delivery would have liked a larger cake for the price ?8” would have been better!”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,239 reviews