Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,247 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful. Overpriced and low grade products. £60 plus got an afternoon tea you could spend slightly more and get more at central London eateries in person.”

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Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“awful customer service. my address had been defaulted back to the payment address so as soon as i saw this i emailed them. they said there is nothing they could do. i would be happy to have had them delivered a day kate than come to me as it was a birthday treat. so upset”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Great for nut free gift.”

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Posted 10 months ago

“Amazing cake and absolutely fabulous taste”

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Posted 10 months ago

“These were a gift and the recipient said they were delicious. Arrived on the due date. All good.”

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Posted 10 months ago

“Got the vegan egg, it was really good will try another one next year”

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Posted 10 months ago

“ordered from cutter and squidge a few times and everything is always so good!”

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Posted 10 months ago

“I bought these cakes for my son and daughter in law and they enjoyed them very much, thank you”

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Posted 10 months ago

“Pretty and easy to use website”

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Posted 10 months ago

“A new way for me to wish all my loved ones who live overseas 16 that live in London. Present buying and postal expenses between UK and NZ has become very expensive . A beautiful birthday cake is the perfect answer far more cost affective and they all love Cutter&Squidge cakes.”

Helpful Report

Posted 10 months ago

“ordered a couple of the mixed brownie boxes (one for gift, one for myself!!) These were fairly nice brownies, but quite thin for a brownie (compared to other brownie boxes from other bakers) , & all the brownies tasted the same - it was only the toppings on the brownies that were different flavours which was disappointing......I probably wouldn't order these again, preferring thicker, different flavoured actual brownies from another baker. I would, however try cutter & squidge again for other cakes/afternoon teas etc.as they look delicious..... Delivery was as expected. I also thought the delivery charge was a bit much at £6. Overall, I would use c & s again, but probably not for brownies.”

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Posted 10 months ago

“Excellent, I always choose Cutter and squidge for every occasions.”

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Posted 10 months ago

“Good communication. Very well packaged.”

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Posted 10 months ago

“Cake was good but it was so disappointing that the candles arrived in pieces!! A expensive cake and expensive delivery which would be ok if they checked their products before sending.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Very helpful and lovely food”

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Posted 10 months ago

“I ordered from Canada for my sister in law in Chelmsford. She took them on a little trip to Cambridge - and LOVED them!”

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Posted 10 months ago

“The Best 🏆🎖️”

Cutter and Squidge 5 star review on 4th April 2024

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Posted 10 months ago

“Absolutely delicious. I am not the biggest chocolate fan and I finished my egg in three days!”

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Posted 10 months ago

“Both eggs arrived damaged. Despite the packaging being so much bigger than last year! Not impressed. I have already sent an email and received some credit.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 10 months ago

“Due to an error my end I ended up getting my mums sent to me but thankfully I realised my mistake in good time and ordered another for my mum. Beautifully presented with delicious goodies. Would order again.”

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Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 17,247 reviews