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Cutter and Squidge Reviews

4.6 Rating 17,622 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 15th April 2025

Cutter and Squidge 5 star review on 12th April 2025

Cutter and Squidge 5 star review on 10th April 2025

Cutter and Squidge 5 star review on 8th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

1855

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cake is too sweet for my taste”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The cake came well presented and on time. The tin was lovely. However the cake was really dry, and chewy. I’ve had cakes fresh from C&S so I know this isn’t the norm.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Doesn't taste very special.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The product was good but I’ve received far too many emails since!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I was a bit disappointed when the hamper arrived in terms of presentation. It’s essentially a branded delivery box with the items loose inside and some filler packaging. As a gift, I’m sure the items will be delicious though.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I ordered Afternoon Tea to be delivered to my Mother on her birthday. I placed the order well in advance but it arrived 3 days late! Such a shame as my Mother really enjoyed it once it did come.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“There was no flavour and the cake from the inside tasted like it was not fresh. I was very surprised with the flavour because the outside was very nice. Thank you anyway.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The cake looked beautiful and was impressively packaged but unfortunately too sweet for me.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Excellent advertising”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Enjoy their cakes”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Cake looked good, but was just a pile of sugar and fat, so had to throw it away, but box checked - birthday cake was there”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Cake was lovely and tasted great and converted the non-vegans too. I know the dimensions are written on the site, but I still couldn't help being shocked by the price once you add in delivery etc. A small 6in (15cm) cake came to just under £40. It was very nice but next time will def go elsewhere unfortunately.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Gone a bit downhill from previous orders.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Delivery came a day late, but thats not really your fault. It was fine. I found it a bit odd that the edge has plenty of cream, its incredibly thin except for the edge.”

Helpful Report

Posted 2 years ago

Hi, We are so sorry to hear that the delivery was not up to standard. Please can you reach out to me directly at jessica@cutterandsquidge.com so I can try to see where we missed the mark and hope to rectify the situation. Many thanks, Jessica

Posted 2 years ago

“Good idea but the scones aren't great. Even when reheated they have a dry granular middle.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Sadly we were disappointed with this cake. It was pretty and nicely decorated but not tasty. Sponge was dry and frosting was not nice. Delivery was quick so obviously not freshly made. Will stick to ordering fresh cakes next time.”

Helpful Report

Posted 2 years ago

Hi, We are sorry to hear that the cake wasn't up to standard. Please can you reach out to me directly at jessica@cutterandsquidge.com so I can try to see where we missed the mark and hope to rectify the situation. Many thanks, Jessica

Posted 2 years ago

“I usually love Cutter and Squidge cakes but this time the cake was quite dry. Maybe because it got dry during the delivery time?”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I like the availability, great for last-minute plans.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“To be honest I’d forgotten there was a charge! But reasonable I suppose! That’s my 3 star rating! Cake was 5 star!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Looks much better than it tastes. It doesn’t have enough jam so most of the time it’s a bite of cream and cake. It was ok. Just wish the ratios were better.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

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Cutter and Squidge is rated 4.6 based on 17,622 reviews