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Cutter and Squidge Reviews

4.6 Rating 17,642 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 22nd April 2025

Cutter and Squidge 5 star review on 21st April 2025

Cutter and Squidge 5 star review on 15th April 2025

Cutter and Squidge 5 star review on 12th April 2025

Cutter and Squidge 5 star review on 10th April 2025

Cutter and Squidge 5 star review on 8th April 2025

Cutter and Squidge 5 star review on 7th April 2025

1857

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was great and I liked the tin, the cake, however, was okay, not very moist, and too sweet. Was not balanced in flavor.”

Helpful Report

Posted 2 years ago

“We tried the afternoon tea picnic hamper. Stick to cakes, they were delicious. The savoury's were dry, claggy and pretty inedible.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The service was good and I liked the outer packaging when our afternoon tea box arrived, but I felt the individual plastic wraps on each item were excessive (and somewhat cheap looking). I don’t think I’d be happy paying the price for what we received if it was my own money being spent (we came through Bump and Baby).”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Bought from here before and been impressed but this time the brownies were quite dry and we couldn’t tell much difference between the flavours.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I got this cake with high expectations . But it turned out to be very sweet and dry .”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Delivered on time however there was no gift note and this was a birthday present, therefore gift note was key”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Loved your cookies, but what I found they just crumbled when you picked them up to eat.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I've used Cutter and Squidge at least 3 times by sending cakes as gifts to friends. Often the cake is a surprise, so it can be difficult to gauge the best time for delivery for when the recipient will be home, however, I feel pressurised by Cutter and Squidge deliver people (whoever they commission to deliver their goods), as there doesn't seem to be any flexibility other than the threat of an additional charge if someone isn't home. Worse still, stating the delivery will be left on the doorstep if not left with neighbours. It has put me off and I'll probably take my business elsewhere!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Easy to order and it was delivered in time, it is a shame that the cakes are sickly and tasteless.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“We ordered a vegan cake and honestly did not expect it to be very tasty, especially for the kids. But it turned out to be quite taste-less. So perhaps a new and improved recipe can be considered. Everything else was well-managed, including the ordering and delivery. Thank you.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Nice concept but thought this was quite expensive for what was received (and expected sandwiches for an 'afternoon tea'?). Also I was sad to see how much plastic there was in the parcel.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Box was good, easy to follow instructions. Could improve with more savoury items. Frustrated at the number of emails chasing me for a review after unsubscribing from emails”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“My wife very much enjoyed the contents of the selection box, but many of the items were broken”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I’ve had no issues with the cakes previously. Excellent in fact. Unfortunately this latest order was disappointing.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The brownies were okay and the chocolate biskies were fantastic. But not worth the total of £40 however. I was kindly given a giftcard which I appreciate.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Hi I bought these biski as a Eid treat everybody loved them but every one was wishing if they have more chocolate and sweet but over all very nicely decorated very very much admire able decorations thanx🥰”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake was beautiful to look at and tasted just as good. We had the cake the next day unfortunately didn’t taste anywhere as good. Delivery arrived on time with txt updates. Good cake but extremely over priced for what it was wouldn’t order again sadly.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Great service and delivery process. We ordered two 6 inch vegan cakes. They were good but a little too sweet tasting and too rich. It was really great to be able to order those two beautiful looking cakes at the last minute though! I will certainly try them again with different flavours !”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Disappointed with my purchase. The box was smaller than what I was expecting from the picture and the total price of £22.98. The box was also damaged but I didn’t have time to send it back as it was a gift for the following day.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cakes were all delicious but the scones were very hard and seemed stale. This was despite warming them in the oven as suggested. We thew 2 of them away which was a shame as that seemed like a big proportion of the box.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

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Cutter and Squidge is rated 4.6 based on 17,642 reviews