Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,583 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Low quality quick delivery”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“The feedback was good from the person I gifted the Birthday Brownie box too. It however lost a point as the personal message that I included did not get sent out with the Brownie box. Also it did not arrive on the seleted date I choose which is an issue when you are specifically sending it for a birthday gift.”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Looked good on website happy with contents but arrived damaged.”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Muffins etc have been great in the past but the Mothers Day afternoon tea was a huge dissapointment”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Mother's day selection box had a "best before" date of the 29th - the day before Mother's Day - not impressed”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Nice flavours but sadly very dry. The first few times I bought cakes from C&S they were amazing but the last two times the sponge parts were dry. At these prices that’s really not acceptable. Won’t be coming back 😞”

Helpful Report

Posted 1 week ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Great selection on their website, nicely packaged and arrived on time.”

Helpful Report

Posted 2 weeks ago

I am happy to hear about our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“This cake was disappointing and not up to previous standards. Rather stodgy and the pieces of chocolate on top seemed to be a rather unpleasant cooking chocolate. A substantial portion of this cake was left uneaten,”

Helpful Report

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 week ago

“Brownies a lot smaller than expected for the money. Nice enough but expensive for the quality”

Helpful Report

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“My 60th birthday cake looked amazing but was surprisingly heavy for a vic' sponge. Icing and decoration was beautiful but I'm sorry to say we were really disappointed with the sponge as it was very dry, quite dense in texture and not light and airy.”

Helpful Report

Posted 2 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 weeks ago

“Cake was very dry. This significantly impacted the overall taste of the cake.”

Helpful Report

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 3 weeks ago

“The service was good The delivery was on time The main cake was not of the quality expected although I would say this is a deviation as I have not been disappointed previously.”

Helpful Report

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 3 weeks ago

“Great website, excellent delivery and lovely looking cake. Unfortunately we thought the taste was bland.”

Helpful Report

Posted 3 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 3 weeks ago

“The recipients very much enjoyed the brownies however it was disappointing that despite paying for delivery to arrive on a specific morning and receiving emails confirming that it would it actually arrived a day late which isn’t ideal given that it was a Birthday gift.”

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Posted 4 weeks ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 4 weeks ago

“The chocolate fudge squares and lemon sponge were yummy 😋.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Great cakes but was let down by the pistachio cake. Very very sweet and doesnt taste like pistachio at all :(”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you.

Posted 1 month ago

“Easy ordering and quick delivery available 👍”

Helpful Report

Posted 1 month ago

“Bought your products in the past and they were delicious, i felt this latest purchase wasn't up to the same standards as before.”

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Posted 1 month ago

“Would've given 5* but was spoiled by the briskies and no apology was given when I raised the issue”

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Posted 1 month ago

“The hot chocolate was very good and the cinnamon swirl cookie bites. The cookies again were dry, the chocolate ones in the hamper salty and dry, and the pain au chocolate cookie bites were good but just normal chocolate chip cookie bites. Bit disappointing for the money unfortunately.”

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Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 17,583 reviews