Cycology Clothing Reviews

Name: Cycology Clothing
Rating: 3.25

3.3 Rating 111 Reviews

55 %

of reviewers recommend Cycology Clothing

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Metrics

3.3

Based on 111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

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Cycology Clothing 1 star review on 14th November 2024

Cycology Clothing 1 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order has just been delivered! I have tried everything on already- it's all very beautiful and a perfect fit. I am a very happy customer! 🙂”

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Posted 2 years ago

“I received my order and we love the merchandise, the fabric and fit are fantastic! Can’t wait to order more for biking while we live in the desert and mountains! Cheers to your team in Sydney! 😊 I love the catchy name brand and can’t wait for my friends to inquire and notice the brand!! Thanks again!”

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Posted 2 years ago

“Just wanted to say thanks again for brilliant postal service plus another fabulous purchase 😊 The MTB Jerseys are lovely and bright plus the slight V neck is good too, they are going to serve me well in particular with MTB shorts.. So once again thank you all for such fab clothing and service.”

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Posted 2 years ago

“I received my bibs from Cycology!!! I went for a cruise on my bike and I’m not going back to any other brand!! They feel and look amazing I will be purchasing more !!! Thank you Cycology for having gear and sizes that fit curvy Women out there!!! It’s hard to find gear!!”

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Posted 2 years ago

“You’re awesome. Thanks so much! Really appreciate the service. We’ve been Cycology customers for quite sometime and now our eldest son (we have 3 boys) is getting into MTB so the camo MTB shirt is for him! We love Cycology stuff!”

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Posted 2 years ago

“Love everything about my new 8 Days Jersey and matching Bibs.Beautiful design and very colorful. and comfortable.The material is quality made and depending on your size, you might have to size up. Thanks to the very helpful customer service with great sizing information. A lot of compliments out riding. I recommend purchasing this cycling kit and many of the other cycling products that Cycology sells.”

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Posted 2 years ago

“I have one of your tech tees and looove it and had so many comments from random people how nice it is ! Please make more designs avail in tech tees ! Especially Secret Garden. Your designer/artist is very talented! I also have your t-shirts and my husband has tees, jerseys and undies from you . Love your brand and would love to buy more 🙏💐🤞😊”

Helpful Report

Posted 2 years ago

“My husband and I have been loyal customers of Cycology for the last five years buying more than 10 items from you. The last long-sleeve Frida shirt he bought for me was too tight but the previous Frida shirt in the same size fit perfectly. It was discovered that the material used was different (spandex was added to the later shirt, making it compressed and very form-fitting.) I wrote customer service (Deb) about my problem. She could not understand why the shirt was tight. I think everyone knows spandex is used to tighten up or compress garments. She told me if I had all the original packaging and tags and I had not worn the shirt, I would receive a refund. If not, "sorry". I had worn the shirt, that is how I discovered it was too tight! My husband would not have ordered the shirt if he would have known that the material and sizing was different, making the shirt much tighter. Lesson Learned!”

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Posted 2 years ago

“Just a big thanks to Deb for the hassle free exchange of a jersey that wasn’t quite right, great communication and a quick response and a brand new jersey delivered within days. A great advertisement for customer service. Cheers Jim”

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Posted 2 years ago

“As a time deficient recreational semi-competitive self aware image conscious cyclist - SHOPPING ONLINE & having the PERFECT FIT is important to me, so when the size was not quite right CYCOLOGY made the problem go away with an “easy as” quick fix, getting the correct size & quality product to me promptly, restoring my faith in online shopping & the Cycling community in general. ONLY POSITIVE EXPERIENCES & GREAT GEAR @CYCOLOGY!”

Cycology Clothing 5 star review on 22nd December 2021

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Posted 3 years ago

“I absolutely love the quality of materials used in Cycology cycle-wear. My recent order of Women's Medium Jersey and matching Medium Vest was disappointing. The Medium sized vest is 5+ inches wider in the chest than matching Medium sized jersey. I emailed multiple pictures to Cycology and they shared the extra 5+ inches is to accomodate a jersey under the vest. Who wears 5+ inches of base layering. Even 2 base layers wouldn't be 1/2 an inch. Who wants a vest with 4 inches of extra fabric filling with air on a bike ride??? They also didn't provide any information on what vest size is similar to their Medium Jersey for me to reorder. Naturally, I returned the vest and kept the awesome jersey.”

Cycology Clothing 1 star review on 13th December 2021

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Posted 3 years ago

“Hi Cycology! So stoked to have stumbled across your website. I love the philosophy, inspiration and true, beautiful artistry of all your products.”

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Posted 3 years ago

“Thank you for your brilliant customer service Cycology. I really appreciate the level of service and promptness of response. Love the Cycology brand, and will continue to support. Thanks again for your assistance. Have a blessed and prosperous Christmas and New year.”

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Posted 3 years ago

“Absolutely love the cycling gear- and their customer service responded rapidly to an inquiry regarding an item that was ordered but missing. They responded promptly and the product is already on the way- can't wait to purchase more form them!”

Helpful Report

Posted 3 years ago

“Never received my order and despite 2 claiming emails + 1 negative answer in customer satisfaction survey, they never came back to me in any way, total contempt. Fortunately that was a 1st testing purchase, only a cap, of course i will not buy the other coordinated articles as initially planned”

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Posted 3 years ago

“Does not deliver. Does not reply to email questions about delivery and request to refund.”

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Posted 3 years ago

“Jerseys are fabulous. Prices are good. Quality excellent”

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Posted 3 years ago

“Yesterday I rode my first organized ride here in the mountains of Santa Fe, New Mexico. It was 49 degrees starting out, and I wore for the first time my Cycology Women's Winter Bib Tights. Despite the chill and strong winds, I was warm and could maintain my pace throughout the ride. Those bib tights are so comfortable and effective, I ordered a second pair to get me through the winter! (As well as some cool base layers.) Thanks for making great Cycology products for cycling!! They make me feel like a pro.”

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Posted 3 years ago

“Great product absolutely terrible customer service. Due to their error the package was undeliverable. No offer to resend correctly so that I would get the order. Still waiting 5 weeks later to receive a refund.”

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Posted 3 years ago

“Cycology makes the coolest looking cycling gear you can wear once! Just don't wear the bibs twice or they may start separating at the seams, at which point you'll reach out to customer service - then you'll be told they've been used and it looks like they rubbed against the seat. Yeah, of course they did - I rode them ON A BIKE as I thought they were intended. While these look great, fit great, and feel great - the durability is less than $30 Amazon bibs. 1 out of 5 stars, won't recommend or buy again.”

Helpful Report

Posted 3 years ago

Cycology Clothing is rated 3.3 based on 111 reviews