Cygnett Reviews

Name: Cygnett
Address: 858 Lorimer St, Port Melbourne, Victoria
Rating: 4.36

4.4 Rating 441 Reviews

85 %

of reviewers recommend Cygnett

4.4

Based on 441 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

Visit Website

Email:

Seang@Cygnett.com

Location:

858 Lorimer St,
Port Melbourne
Victoria
3207

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Cygnett 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a 20k power bank which only charges my phone for 5 mins at a time then I have to turn the power bank back on to continue charging. Will never buy cygnett again”

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Posted 1 week ago

“Very good quality”

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Posted 7 months ago

“The battery stopped working recently. The battery wont hold charge and is now no longer charging.”

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Posted 7 months ago

“Broke in a single day.”

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Posted 8 months ago

“I had to replace the original order of a 30000 mAh with a 20000 mAh power bank as airlines will not allow over 26000 mAh on board. The customer service I received was outstanding and I've just received the replacement power bank. So I haven't used it yet. However, I have other Cygnett products and have never had any issues. Buy Australian!!!”

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Posted 8 months ago

“Very happy with the product.”

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Posted 8 months ago

“Doesn’t charge properly. Why is that?”

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Posted 8 months ago

“Excellent customer service”

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Posted 8 months ago

“Very good product”

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Posted 8 months ago

“I bought the ORANGE Coloured Power Bank. CY4506PBCHE directly from Cygnett. It charged up on the first charge to 100% and there it stays. It does not charge my phone from the USB points but it did from the USBC point once. I have has it for 2 months. I have sent Cygnett an email asking for a replacement & am waiting for a reply. There is a phone number but it is constantly engaged. I must admit I am worried I have wasted my money.”

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Posted 9 months ago

Hi Wendy, Thanks for the feedback. We are sorry to hear you are experiencing difficulties with your Cygnett 20,000 mAh power bank. Can you please submit a support request via the link below so we can assist further with this? https://support.cygnett.com/hc/en-us -Sean

Posted 9 months ago

“Cool product”

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Posted 9 months ago

“Good powerbank, charges up phone fast”

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Posted 9 months ago

“Product good”

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Posted 10 months ago

“I bought this Wireless charger - and it does not seem to work. I put the phone on the charger and it does not charge. The charger is an ExoCharge Wireless Desk. Item number CY3450PPWIR. Can you please help as I am at work and the phone is already showing 60%.”

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Posted 10 months ago

“I got it as quick as mentioned date while purchasing. Good quality one. Thanks.”

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Posted 10 months ago

“good case”

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Posted 10 months ago

“Good charger”

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Posted 10 months ago

“The company offers very good holiday discounts”

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Posted 10 months ago

“We had issues with Aust Post returning the order to Cygnett, and then Aust Post delayed the delivery of replacement package. Zach at Cygnett, was able to get replacement package sent quickly, and now received with thanks”

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Posted 11 months ago

“Good product”

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Posted 11 months ago

Cygnett is rated 4.4 based on 441 reviews