DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 633 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice, but I had to rebuild it to take a standard LED bulb. Wish this had been clear before I purchased it.”

Helpful Report

Posted 5 years ago

“I love the product—it’s perfect! Customer service was helpful but I wished they had contacted me when they found out the mirror was going to be not stock for two months longer than expected. Instead, I had to contact them, twice, and almost cancelled my order. Ultimately, they were on top of things once they had a firm delivery date. This is the reason I’m giving 4 stars not 5. I would order from them again but would hope for better communication from them.”

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Posted 5 years ago

“The light at its brightest isn’t as bright as I thought it be”

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Posted 5 years ago

“The mirrors are fine. The lighted part works very well. However, the control buttons and the clock are "TOO BRIGHT!" There doesn't seem to be any way to reduce the intensity. Also, since there are two mirrors mounted next to each other, an optional switch to turn the clock off would be helpful. I'm still waiting to hear from DLaguna concerning the brightness of the clock.”

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Posted 5 years ago

“Waiting for electrician. Can't wait. Directions are not helpful”

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Posted 5 years ago

“Waiting for electrician. Can't wait. The instructions are not helpful.”

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Posted 5 years ago

“Product was as advertised. Didn't know I needed to buy cable connector separately. Making those available would be a good option.”

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Posted 5 years ago

“Very helpful to work with, am pleased with my new Chandelier.”

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Posted 5 years ago

“Truly enjoy the uniqueness and aesthetics of my mirror. However I truly wish the lighting was a lot more brighter. Putting that aside, this mirror has adds a great uniqueness to my bathroom and have a good number of my guess asking, where did I get it.”

Helpful Report

Posted 5 years ago

Hi Finch, I am glad to hear that you are enjoying your mirror! The brightness on the mirror can be adjusted up and down by pressing and holding on the touch button that looks like a small sun. Feel free to give us a call if you need additional support!

Posted 5 years ago

“Absolutely love the mirror! Only wish that the bright setting was a little brighter.”

Helpful Report

Posted 5 years ago

Hi Kathy, I'm happy to hear that you love your mirror! The brightness on the mirror can be adjusted up and down by pressing and holding on the touch button that looks like a small sun. Feel free to give us a call if you need additional support!

Posted 5 years ago

DLaguna is rated 4.5 based on 633 reviews