DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and great follow up. Could not be more pleased.”

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Posted 9 months ago

“Good stuff”

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Posted 9 months ago

“Product and customer service are outstanding.”

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Posted 10 months ago

“I had been on the hunt for specific (discontinued) dining chairs, and had ordered the chairs from another site a week prior. The previous company promptly cancelled my order when they discovered the chair was discontinued, with no offer to assist in finding a replacement. Fortunately, I also found them for sale at DLaguna. In stark contrast to my previous experience, DLaguna went above and beyond to make sure I received the chairs I ordered. They relentlessly called warehouses far & wide until they located enough chairs to fill the order, and checked in with me frequently until the chairs arrived. DLaguna has earned a lifelong customer, thank you for the great customer service.”

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Posted 10 months ago

“Loved the service from Matt. It was a pleasure meeting him over the phone. My order was processed and sent within a day. I spoke to Alex also. I was so relieved that I was able to order the bulbs. Thank you for your service!”

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Posted 10 months ago

“They did a great job following up with difficult vendor and making sure delivery was made.”

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Posted 10 months ago

“Quick responses and very helpful! Ordered wrong size part and they assisted me with getting it back as well as locating proper part I needed. Thank you!”

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Posted 10 months ago

“We were very happy with the step lights that we purchased from DLaguna. They were very easy to install, and look wonderful. The employees that we have worked with have been very helpful to respond to any questions we have had, and filled and shipped our order immediately.”

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Posted 10 months ago

“Great company to work with! Very helpful and responsive.”

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Posted 10 months ago

“Excellent service and product. Delivery was within 2 days. Highly recommend.”

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Posted 10 months ago

“Easy to navigate website and ordering. Effective communication re my order. Timely shipment. Product I ordered is great .”

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Posted 11 months ago

“Fantastic product exactly what we needed”

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Posted 11 months ago

“Great to work with these guys.”

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Posted 11 months ago

“Excellent service ... excellent product!!!”

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Posted 11 months ago

Thank you for the positive vibes, please have a great rest of your week.

Posted 11 months ago

“We just loved these lights, and plan to purchase more in the future”

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Posted 11 months ago

“Easy ordering from the website; fast and accurate delivery; excellent follow-up and customer service; the lights we ordered look great! I would not hesitate to use DLaguna again.”

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Posted 11 months ago

We are happy you liked your order, and if you ever have to purchase with us again, just let me know so we can give you a special extra discount

Posted 11 months ago

“excellent service ... excellent product”

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Posted 11 months ago

And you were an Excellent Client, thank you for the kind review

Posted 11 months ago

“I'm a first-time customer of DLaguna. Had to order some Focus Industries path lighting parts. Everything came correctly and quickly. Highly recommend.”

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Posted 1 year ago

We are happy that you are happy with your order

Posted 11 months ago

“The sales and fulfillment teams really did an amazing job seeing that my order was fulfilled within a tight project timeline. Received the rush-order lights just in the nick of time. Very appreciative of their team effort. Thank you!”

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Posted 1 year ago

Thank we appreciate the nice shout out

Posted 11 months ago

“Great communication from the team and gorgeous product. Would def purchase from them again~!”

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Posted 1 year ago

Thank for the nice review, if you purchase with us again we will give you a extra special discount.

Posted 11 months ago

DLaguna is rated 4.5 based on 635 reviews