DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DLaguna was wonderful to work with. I was assisting my 90 year old mother with a remodel, twice we had mis-orders and had to change out in this case mirrors. DLaguna could not have been more helpful and patient in assisting us with this difficult project. I highly recommend them! R”

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Posted 2 years ago

you are so kind thank you for all the positive energy, I hope you have a great week.

Posted 2 years ago

“I think in these trying times Dlaguna did the best they could to communicate any delays and help with any issues that came up! Matt in customer service was great and did his best to come up with solutions to any issues that came up.”

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Posted 2 years ago

Thank you, Max your are the best, and probably the most patient person ever. I hope you have a fantastic 4th of July

Posted 2 years ago

“Matt was great to work with!”

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Posted 2 years ago

Thank you very much for the positive review your the best have a fantastic day

Posted 2 years ago

“I purchased a medicine cabinet from DLaguna. Their website said it was in stock, but after purchase they contacted me and said it wasn't. They gave me other options that they confirmed were in stock, but I ultimately decided to request a refund. Their customer service was very responsive and easy to work with. I would just suggest calling to confirm something is in stock before purchasing if you need an item quickly. I would shop with them again.”

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Posted 2 years ago

Thank you very much Ryan for such a nice review, and yes it is shame that issue with the stock and we are working really hard on fixing that problem. And if your choose to purchase again with us we will give you a special extra discount.

Posted 2 years ago

“I ordered a lighted vanity mirror from DLaguna. Most of my communications were with Matt Cavoti- he was a pleasure to work with. He was very responsive to my questions and concerns. When the mirror arrived from the manufacturer, it was damaged. Matt rectified the problem immediately. All in all, I would be happy to do business with Dlaguna again and would not hesitate to recommend them to friends and family. Thanks again, Matt!”

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Posted 2 years ago

Thank you Marci, you are so kind, it was great to work with you and I I´m happy we could fix your problem, have a great day.

Posted 2 years ago

“My last purchase was wonderful and it’s still working.”

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Posted 2 years ago

Thank you very much for the kind review your the best, have a great week.

Posted 2 years ago

“I recently ordered low voltage landscape lighting lamps from DLaguna. I was taken care of quickly and in a professional way. I sure intend to keep doing business with you. Miguel Hernandez. Landscape Lighting installer. Escondido, California.”

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Posted 2 years ago

thank you very much for your kind review, I hope you have a great week

Posted 2 years ago

“Perfect product for me.”

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Posted 2 years ago

thank for the great review, and if you need anything else please let us know

Posted 2 years ago

“Great service! There was a mistake made during the order as far as delivery date. Matt called me, explained the situation. He found another product that would work for me and it was cheaper! Great job Matt!”

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Posted 2 years ago

Thank you for the positive review, you were a great client to work with, and the next time you need to make a purchase with us please let me know and I can get you an extra discount for you.

Posted 2 years ago

“Matt was tremendous to work with, had a great experience and can't wait to order more from dlaguna.”

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Posted 2 years ago

What a great way to start the week seeing this positive review thank you very much, this helps a ton

Posted 2 years ago

“Was concerned they might not adapt to our wooden railing but was pleasantly surprised. Assembled easily & show off the pretty planters & flowers!”

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Posted 2 years ago

thank you very much for the positive review, it`s a great way to start the week seeing this.

Posted 2 years ago

“I'm very happy with the service from DLaguna. I originally found them online searching for a special area rug. They worked hard to find it in the size I needed but it was discontinued with no stock. They went the extra effort by reaching out to the maufacturer for suggestions on similar rugs and ultimately I odered the "cousin" to the rug I first loved. I could not have found this without their help.”

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Posted 2 years ago

thank you for such a nice review you are too kind, if you ever choose to purchase again please let me know so I can give a special extra discount on it

Posted 2 years ago

“The three flood lights that I ordered were attempted to be installed and none of them worked. They were sent back to be checked out and were returned in a timely manner. This was excellent service and I appreciate the timely response. Thank you very much!”

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Posted 2 years ago

Hi Federick you should make a claim with us instead of a bad review, I will call you in a bit, and we can see how to fix the problem or get the replacement sent to you.

Posted 2 years ago

“I am so pleased I bought these lights. It really makes a difference for my lawn. The brownish color of the body is natural looking and mingle great with plants. I also love the design. Light reflects perfectly from above creating dramatic effect on plants underneath. Order was recieved in the time frame provided with out issues.”

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Posted 2 years ago

thank you so much for the positive review, and you went above and beyond going into so much detail, you are the best.

Posted 2 years ago

“We were seeking for a high end lamp for our dinning room. So many options to choose from! That was a little of a straggle from our part but overall we are very happy with the service and quality”

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Posted 2 years ago

Thank you very much for those kind words.

Posted 2 years ago

“Excellent items to buy”

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Posted 2 years ago

yes they are, and we are happy you purchased with us.

Posted 2 years ago

“They provide spectacular goods, and very well customer support, highly recommend ed”

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Posted 2 years ago

Thank you for your super kind review, and very cool of you for the recomendation.

Posted 2 years ago

“Fantastic advice. Thanks Dlaguna team”

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Posted 2 years ago

Thank you for the positive energy, have a great week.

Posted 2 years ago

“Thanks Susan for your advice!”

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Posted 2 years ago

Thank you for your for your positive review, that is so nice of you.

Posted 2 years ago

“Outstanding customer service”

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Posted 2 years ago

Thank you for you positive review, I hope you have a great day.

Posted 2 years ago

DLaguna is rated 4.5 based on 635 reviews