DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“An easy to work with, customer friendly company.”

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Posted 3 months ago

“Good quality!”

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Posted 3 months ago

“Great customer service, prompt replies, good and reliable delivery”

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Posted 3 months ago

“Very pleased with my purchase and outstanding customer service. Matt followed up by email to see if I received the product and to make sure I was satisfied with my purchase. Highly recommend DLaguna.”

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Posted 3 months ago

“Lights came quickly and work perfectly!”

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Posted 3 months ago

Author didn't leave any comments.

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Posted 4 months ago

“Customer service was helpful every step of the way and my items arrived in perfect condition when expected. Thank you!”

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Posted 4 months ago

“My wife and I installed some yard lights many moons ago. I won’t say which one of us it was who ran over one of the lights, but she is terrible at backing into the driveway. After searching the Internet, we finally found what looked lika a match for the light and, though I did not know the company, decided to order a replacement. It was a typical order process and I got a confirmation email. Unless it went into my spam, I did not receive any tracking information. But to my surprise, it arrived three days later and was an exact match for my lights.”

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Posted 5 months ago

“Great experience!”

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Posted 5 months ago

“These bulbs looked like they would work for our lighting fixture, but the size of the metal pieces are just too big. I sent a couple emails about our issues, but I still have not heard back from anyone at this company.”

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Posted 5 months ago

“Great customer service! The team was friendly, responsive, and went above and beyond to help. Highly recommend!”

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Posted 5 months ago

“We're an overseas customer, been looking for this specific LED table lamp everywhere, and no one really able to assist with overseas delivery to Indonesia, but DLaguna team are very helpful and supportive. They provided best service, despite our little purchase amount, and they handled the customs thing very well, really appreciated. Thank you so much!”

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Posted 5 months ago

“I had a good experience with DLaguna - I ordered a few exterior step lights from them. The color I wanted wasn't in stock, so they emailed me right away to let me know and offered another color at a discount. I needed the color I originally ordered, so they gave me an ETA. The lights came even sooner than that, and DLaguna followed up with an email to make sure I received the order and that everything was ok with the step lights. Very good customer service.”

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Posted 6 months ago

“Fast personalized service with good quality”

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Posted 6 months ago

“I love these planters and have used them for years. They are sleek, modern and functional, fitting well into MCM decor.”

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Posted 6 months ago

“Love the lights I picked up from them. Tala Certainly a statement piece in our ski chalet. The shipping was the only disappointing part as I ordered them based on the delivery expectations on the website, but they came a month later than they were supposed to. I had to have somebody pick them up and store them for me as we were no longer out west. The process was easy and the selection is great. Second time I have ordered from the DLaguna.”

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Posted 6 months ago

“Excellent bulbs for my outdoor lighting. The site was easy to navigate and ordering, seamless. Delivery was prompt.”

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Posted 6 months ago

“I needed this to replace one that a landscaper had installed previously. Worked great. Thank you!”

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Posted 6 months ago

“Lights are good. One was defective and they sent a new one right away.”

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Posted 6 months ago

“Still don't have my item - it was delivered to the wrong address and now I have no idea where it is. Considering cancelling purchase based on how drawn out this has been.”

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Posted 7 months ago

We are very sorry the warehouse sent your order to the wrong place, but I have been working on the shipment of this order and it has been resent to you and still is on it way.

Posted 7 months ago

DLaguna is rated 4.5 based on 635 reviews