DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, solid to the touch. Nice color of finish.”

Helpful Report

Posted 2 years ago

“Everyone I dealt with was so very helpful, knowledgeable and professional. I am sure I will be a return customer. I wish more companies had this type of customer service.”

Helpful Report

Posted 2 years ago

“The sales staff, Susan and Matt were very helpful throughout my purchase. I will review the the fixture once I have it installed.”

Helpful Report

Posted 2 years ago

“Very quick and efficient customer service. The item I ordered took a while to be produced and delivered but the Dlaguna team was very responsive.”

Helpful Report

Posted 2 years ago

“After contacting two other furniture suppliers about these Kartell chairs, which have been discontinued, Matt was the only person who managed to find them. I wanted to match an existing pair, so when he was able to locate and ship these in a couple weeks, I was thrilled. He offered competitive pricing and free shipping. The chairs arrived in perfect condition. Matt is a magician and so pleasant to work with!”

DLaguna 5 star review on 10th April 2023

Helpful Report

Posted 2 years ago

“Very well built, and it’s beautiful in the custom home setting”

Helpful Report

Posted 2 years ago

“This product was exactly what this very high end home and homeowner was looking for. Super classy and very well built. I’ve already recommended this product to other custom home builders in Phoenix. Quick turnaround time was a plus. Just need the bulbs.”

Helpful Report

Posted 2 years ago

“Love these pots!!”

Helpful Report

Posted 2 years ago

“Very response team that addressed all questions and requests immediately. Very attractive products that created the desired statement in our bathroom.”

Helpful Report

Posted 2 years ago

“Easy to order from and great customer service. I was quickly helped and appreciate the prompt service.”

Helpful Report

Posted 2 years ago

“Items were packaged well”

Helpful Report

Posted 2 years ago

Yes we put great effort into packing the items, so they can reach the client in tip top shape

Posted 2 years ago

“Order arrived quickly with a great discount as a first order customer!”

Helpful Report

Posted 2 years ago

Thank you for the kind words

Posted 2 years ago

“Great selection and what they don’t have they will research with manufacturer. Great customer service. Polite and professional.”

Helpful Report

Posted 2 years ago

Thank you for such a nice review.

Posted 2 years ago

“Truly appreciate the personal attention that Matt at DLaguna provided. There was a shipping/inventory issue with a Kartell Stool that was resolved with urgency, care, and integrity. I am very happy with my experience in supporting this small business and will happily shop again.”

Helpful Report

Posted 2 years ago

Thank you Robin was a joy to work with you

Posted 2 years ago

“Love this item! People enjoy having the tiipii as part of the family room set up. It is so relaxing. Customer service was also far superior than most companies. Highly recommend!”

Helpful Report

Posted 2 years ago

Thank you for the nice review, and yes this item is fantastic for the whole family.

Posted 2 years ago

“Excellent service!”

Helpful Report

Posted 2 years ago

Thank you very much

Posted 2 years ago

“very good customer service and also friendly and dedicated representatives in both English and Spanish”

Helpful Report

Posted 2 years ago

Thank you very much for the kind review, and we are very proud of our Bilingual staff, we put in a lot of effort to make a clients happy.

Posted 2 years ago

“Great follow up concern!”

Helpful Report

Posted 2 years ago

Yes we make sure are client are happy during the whole process of the purchase, until you have the item you purchased.

Posted 2 years ago

“Matt made my experience so easy! Love the product, would definitely recommend!”

Helpful Report

Posted 2 years ago

Thank you for the recomendation you are the best

Posted 2 years ago

DLaguna is rated 4.5 based on 635 reviews