“So far I have only received 2 items that are of any actual use to me. A kitchen oil sprayer and a Bluetooth wireless speaker. Most of the items I received I will not use sadly. I do wish this club was more personalized to my specific likes. I will mostly like cancel my subscription for solely this reason. All Items that I received were within the advertised amazon prime shipping timeline. Also all products were new and arrived in perfect condition. I had updated my interests on my profile but still items that I will never use arrived. Its a good value for the money but only if you can use the items that are sent!”
“I like the quality of the items... but most are not what I need or want. I chose categories of my interest and haven't received anything of MY interest. Giving it one more month to see if it gets better.
Also paid full price for a month, in the middle of the month and only received 6 boxes. I was under the impression that it would be at LEAST 10 boxes.”
Thanks so much for your review of Daily Box Club! We are happy to hear you are enjoying the quality of items we provide each month. Also, if you haven't received 10+ boxes in a 30 day/month span please do reach out to our Customer Experience team and we'll extend your subscription. We're devoted to ensuring that every customer is satisfied and has a positive experience.
We really appreciate you taking the time to share your experience and we are so glad that you are happy! If you ever have any questions or need help, please do not hesitate to contact us. We are always here to help. Thank you again!
“I first signed up March 13th. I have only received 2 things and the month is over. The 2 items I received were nice but I did not receive the 10-20 items they say they send”
Hi Cindy,
Thanks for your feedback about Daily Box Club. Our current guarantee is that you'll receive 10+ items in a month. If you do not have a total of 10 orders by April 13th we'll extend your subscription, please feel free to reach out to customer support. We really appreciate hearing what our customers think, and we're glad you had a positive experience with the items you've received so far.
Thanks again for your review and if you ever need us we are always available to help!
Best regards,
Daily Box Club
Thank you so much for your review of Daily Box Club! We are so glad you are enjoying the products and overall customer service experience you have received. We're hard at working trying to better match the mystery boxes so they are more catered to personal preferences. If you ever need help with anything, please don't hesitate to reach out and we'll be more than happy to help. Thank you again for your feedback and support!
“Some of the products have been okay but you ask things that I’m interested in and I haven’t received only a coat of the products I marked so I’m not sure why you ask the question of my interests!”
“I love the idea, but have had several technical issues like the dollar and box summary not reflecting items that were cancelled. It's confusing, and was not explained at joining, how the orders flow. Sometimes I see a product in Amazon orders and then it disappears completely. Other times I see things in Amazon under the save for laterarea. Contacting someone is difficult, it takes an hour for a chat return, so when you reply to a chat then you have to wait another hour again and even longer on weekends. Seems like all the bugs have not been ironed out.”
Thank you, Lisa, for sharing your feedback on Daily Box Club. We are delighted that you enjoyed your shipment and took the time to share your experience. It is our top priority to deliver quality products and great customer service to every one of our customers, however please keep in mind our support hours are only business hours Monday - Friday. If there's ever anything we can do for you, please do not hesitate to reach out.
“While I haven’t received a box daily, what I have received has been great! Also I had to cancel my first one because my address was wrong, I wish I could have just changed the address but it wouldn’t let me. Other than that, I love it!”
Hi April,
Thank you so much for such amazing feedback about Daily Box Club! We strive to provide the best customer experience and it's so nice to know that we are succeeding in doing that. We truly value your input and appreciate that you took the time to provide your feedback.
If you have any questions or need any help, please don't hesitate to reach out to us. We would be more than happy to help!
Thanks,
Daily Box Club Team
Thank you so much for the review of Daily Box Club! We really appreciate you taking the time to share your feedback with us. We're so happy to hear that you're enjoying our personalized boxes in general - it's our top priority to provide the best possible service to our customers and make them as happy as possible. We're constantly working on solutions to make the process more seamless.
If you ever need help with any of our services or have any other questions for us, please reach out via our customer service line or online support portal.
Thank you again for your review - we wish you many more boxes in the future!
“Very low end and random items. One seller tried to charge me directly/ sent a chat request for help- they state they usually respond within an hour, waited 4 hours with no response and just cancelled the order”
