“Very misleading 3 of the items I was indigent were being shipped are not, yet they still show on my lens list I received. There is no way to get them taken off my list and is been over a week since I even had an item ordered let alone received. Funny that I just made my second payment in it also.”
“I like getting random surprises in the mail, but would like to be able to update profile for things that are not useful to me. Example: I received an infant product and do not have infants or friends with infants so not a good selection for me. But so far most the items have been great!”
“There were many issues with the products. Some orders were incomplete. For example, one order was supposed to include ten items, and only received two. After reading the reviews, many others complained of the same issue. I also received items I didn't subscribe to, such as baby items. The quality of the products was not what I was expecting. It was far worse. I'm disappointed as only one item from two months worth of shipments was usable.”
“I supposed to get daily items I haven't gotten anything in over a week and a half I keep getting emails stating my account needs attention for me to sign back up when I never canceled. I think this is a scam but still they take out of my account. At this point I am more than happy to cancel as this service isn't as promised. Good Bye??????”
Thank you so much for taking the time to let us know about your experience with Daily Box Club, Amy. We truly appreciate your feedback and are sorry to hear that you did not get the minimum of 10 packages in your subscription. Please make sure to reach out to support and we'll extend your membership!
Thank you so much for letting us know about your experience with Daily Box Club, Virgenmina. We really appreciate you taking the time to share your opinion with us. We understand your frustration for continually receiving children's gadgets or clothing, when you do not have children. The mystery boxes are very much at random, but we do our best to try and tailor the items over time.
“So far I have not been that satisfied with the daily box club. It took almost 21 days to get the first box and I’m not sure that I am going to get all the boxes before the 30 day deadline. I do plan to cancel if not.”
Hi LaToya,
Totally understand your frustration, if you don't get a total of 10+ boxes in the 30 day deadline we'll extend your service! Just make sure to reach out to support and let them know! Hope that helps, we want to make sure everyone is guaranteed at least 10 boxes in a 30 days span and we've been working hard to ensure that this happens. Feel free to reach out with any other questions or concerns and please do let us know if you haven't received the full 10 orders/boxes so we can extend your service.
Best,
The Daily Box Club Team
