“
Kept returned items without providing a refund or any communication. It has been six weeks since I returned the items.
”
posted 2 years ago
- Issy
“
These people are joking. No returns label But a return address. I sent my item back and paid for the postage myself. They are yet to give me a refund 2 WEEKS after confirming receipt of the item saying that my refund has been processed and that I will receive it in 5days. Emailing them back and forth and they have a different excuse every time. NEVER AGAIN!!!
”
posted 4 years ago
- Ro
“
Probably another internet scam with fake reviews to boost sales. Dress came. Lovely material but not as described. Missed the underlay. It was basically a silky dressing gown with two strings attached with no feasible or logical way to tie around you to make it into a wearable dress. Hoping I get a refund but let's see.
”
posted 5 years ago
- J
“
Ordered a top and received wrong one. They apologised and said they would send correct one. A few hours later they emailed and advised they are now out of stock....just great as it was ordered for a party in 2 days. . They did send a free return label but now have to buy ink for my printer. Hope they refund my original postage S it was their error.
”
posted 5 years ago
- Nikki Proctor
“
I also sent for 5 x items non of which fit and paid my own postage to return and found my refund £39 short!!!
No telephone number
Waiting to see if emails will sort my shortfall!!!
”
posted 5 years ago
- Barbara Henderson
“
Sent a faulty dress and did not refund postage. They recommend to return by signed for mail. So basically £8 in total for nothing!
”
posted 5 years ago
- Anonymous
“
in addition to that I paid £4 to receive the items, had to pay £14 to send them back and then they didn't refund me the full amount.
”
posted 6 years ago
- Kat
“
Very disappointing and now I'll have to pay to get my refund.
”
posted 7 years ago
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