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dancing leopard Reviews

4.3 Rating 230 Reviews
A-
Happiness Grade
A-

Customer Service - Good

85.71%
Industry Average
When my dress was not delivered dancing leopard sent a replacement. Lovely warm support in all correspondence . That was much appreciated seeing as it was not strictly their issue. Promptly sent a replacement which arrived in 3days fab service great team 🙏
posted 2 years ago - Freda
I've ordered from DL a few times now and I've always found their service quick and efficient and the clothes are beautiful. Really well made and I love the bold colours. I also had an issue with a return (not my fault or DL's) but as soon as I got in touch they came back with the perfect resolution. I will be ordering again very soon!
posted 2 years ago - Emma
I wore a lovely mismatched print dress for a wedding when I was 7 months pregnant. I decided to buy the same dress in a different pattern for a wedding after the baby was born as it ticked all the boxes to make me feel pretty and also comfy for breastfeeding. I ordered one too many dresses that were not the right fit for me but with baby brain I missed the deadline for returning them. I sent an email explaining and in no time they replied and made an exception for me! So 5 stars in clothes and 5 stars customer service!
posted 2 years ago - Connie
I emailed the Customer Service team asking if the discount could be applied retrospectively and almost straight away I got the most lovely email saying my refund had been processed (for the 10%) and when I replied thanking them, another really warm, personable, friendly email arrived, which just makes me think this company has the most wonderful people, culture and ethos.
posted 2 years ago - Anonymous
Returns are easy & quibble free & customer service folk are utter gems 💎.
posted 3 years ago - Anonymous
dancing leopard provided my bridal party with the most gorgeous dresses! The customer service team (Oli in particular) were so helpful throughout, from ordering, to returns to reordering!! They were even able to quickly resolve a dress drama one week before the wedding! The dresses were such good quality and looked amazing on the girls! Thank you very much.
posted 3 years ago - Sophie
I ordered some pyjamas which were the wrong size ( my fault). I e mailed one of your team who replied straight away twice. They sent me another voucher as I had used my one, no quibbles or anything . I was very impressed by your service. The best by far. Thankyou
posted 3 years ago - Anonymous
My daughter gave me some pjs for my birthday and I have since bought myself a couple of dresses - all fab! Customer service amazing!! Thank you dancing leopard.
posted 3 years ago - Anonymous
Customer service is fabulous :) I discovered a fabric fault on my new Dove dress and Oli at Customer Services resolved my concerns via email quickly and helpfully.
posted 3 years ago - Nicky
I feel like I’ve found my clothing soul mate. Found through one of their charitable causes, I love the products. Customer service were fast, friendly and super helpful. In a world of fast fashion I could not recommend this brand with real consciousness and purpose enough.
posted 3 years ago - Cat