Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered boots online, arrived very quickly, great quality and great service”

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Posted 6 years ago

“excellent condition and i have large calf yet the boots fit my calf's perfectly”

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Posted 6 years ago

“Will definitely use again. Struggle to find the boots my daughter had asked for for Christmas at a reasonable price, until I came across your site online, and although ordered quiet late youbstill managed to deliver before the big day.”

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Posted 6 years ago

“Bought some ugg boots just before Xmas, it was fast delivery. I was rather disappointed to notice the day after they arrived they had gone down by £35 !!!!!! I wore them straight away or would Defo sent back and re ordered at the massive reduced price.”

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Posted 6 years ago

Hi Jayne, Sorry to hear this happened to you, I have added the £35 difference to your online web credit to use on a future purchase. Regards Mark Customer Services

Posted 6 years ago

“Found what I wanted on sale. Quick delivery with a lovely handwritten note. A real personal touch to their customer service. Would highly recommend. Thank you.”

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Posted 6 years ago

“Excellent customer service in expediting my order to reach me before Xmas.Customer service manager personally spoke to warehouse to make sure the item had been shipped.”

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Posted 6 years ago

“Minor issue with a delivery but all sorted thanks to Rachael- Customer Service Manager. Brilliant service, kept fully informed- that's how to do customer services!”

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Posted 6 years ago

“Excellent quality and looks exactly like in the picture. Very comfortable shoes!”

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Posted 6 years ago

“Great boots (purchased 2 pairs) that arrived very well packaged to the United States incredibly quickly. Outstanding service all around. Would purchase from Daniel Footwear again without hesitation.”

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Posted 6 years ago

“Quality product and fast delivery. Will use again”

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Posted 6 years ago

“great value and great team kept informed all the way to delivery”

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Posted 6 years ago

“Very happy with the service & product. This was a gift which was gratefully received. Shoes were exactly as shown on the pic & comfortable. Good quality also. Delivery was great & arrived within the timeframe stated. Will defo purchase from Daniel Footwear in the future. Thanks”

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Posted 6 years ago

“Ordered my boots just before Christmas and used the express delivery option. They arrived exactly when I expected them, and I love the quality of the leather and boots that I have bought. A friend recommended this site, and I have already passed on that recommendation to other friends.”

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Posted 6 years ago

“I purchased a fur edged cape from Daniel footwear. It is very cosy and warm. I like it very much. The only problem I had was that the hook and eye very quickly came off as obviously weren't sewn on properely.”

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Posted 6 years ago

“Thrilled with purchase, I ordered two pairs for size, so returned the ones that I didn't want, no problem at all I was refunded in a couple of days, would recommend shopping here at all times”

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Posted 6 years ago

“I loved the fit flops I bought, delivery was very fast even to France ! I did however find your website a little difficult to negotiate, but that might be because I am not very computer literate!”

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Posted 6 years ago

“Good service from completing order on line to receiving goods. I had ordered two pairs of knee length boots for fit. Very disappointed at having to pay for return of one pair due to the fact that the goods I had ordered were sale items. If they had been full price items, return costs were included. This should be included whether they are sale items or not. I had to return a pair of knee length boots at a cost to myself of £12.00 in postage which I do not think the customer should have to pay. On the above basis, I am not sure I would order again from Daniel Footwear and would use a website that covers postage for both delivery and returns. Thank you”

Helpful Report

Posted 6 years ago

Hi Jacqueline, I'm sorry to hear you are not happy with our current returns postage policy, I understand your frustrations with this. I have credited your online account with £12 credit to use on any future orders with ourselves. Regards Mark Customer Services

Posted 6 years ago

“So easy to order and FAST shipping!!!!”

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Posted 6 years ago

“Some of the best customer service if the season. Thank you!”

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Posted 6 years ago

“This was my first time to order internationally and I couldn’t believe how quick it arrived. It wouldn’t be the last time I will keep ordering everything from the website Thank you for your amazing service”

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Posted 6 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews