Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my boots - bought them at the sale price so very pleased with value but also quality could not be faulted! Easy website and prompt delivery. Thanks”

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Posted 6 years ago

“A fast and painless transaction. My Sandals arrived in super quick time with no hassles. I would absolutely recommend Daniel Footwear!!”

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Posted 6 years ago

“I ordered a Vivienne Westwood bag when it came the bag looked scuffed faded and used the dust bag was also marked with pen and what looked like lipstick and for £370 it was very poor”

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Posted 6 years ago

Good Afternoon, I am sorry to hear that you are unhappy with your purchase. I have had a look into this and the bag is meant to have a shabby chic look about it. However in regards to the dust bag, I really do apologise this failed our quality control check and was not changed prior to sending to you. I can see your order has been refunded in full last week. Once again I do apologise. Kind regards Rachael Customer Services

Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Hello. I recently bought a bag and matching purse. I was very happy with my foods received including the fast service. I have been satisfied so far with the service I have received also previously.”

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Posted 6 years ago

“easy to use site and fast delivery”

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Posted 6 years ago

“Amazing service online and in store, fab selection. Keep a watch out for their flash sales.”

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Posted 6 years ago

“love the sandals I ordered”

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Posted 6 years ago

“Order arrived very quickly and shoes are exactly as promised”

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Posted 6 years ago

“Good value, great response to a query regarding a return. Lovely product.”

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Posted 6 years ago

“Arrived on time, well packaged, loving my new shoes!”

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Posted 6 years ago

“Didn’t get delivered - courier apparently tried twice and sent back to Daniel! I think another carrier should be used for future as they let you down”

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Posted 6 years ago

Good Afternoon, I am sorry you were unable to get your parcel. I have looked into this and can see that our courier attempted twice and they also tried your neighbours. This has since been returned to us and we have issued a full refund on 29th May. Kind Regards, Emma Customer Services

Posted 6 years ago

“Daniel Footwear alerted me when my request was available. They then delivered my shoes promptly. I will use them again.”

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Posted 6 years ago

“I love the shoes I bought. They came very quickly and were a great price. I’ve had lots of compliments and people admiring them. I tried to order another pair in a different colour,but they didn’t have my size 😫”

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Posted 6 years ago

“exceptional service - everything on time, well packaged and my wife loves the handbag. Thank you”

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Posted 6 years ago

“I ordered some shoes and was then told they couldn’t be located??? Not acceptable when spending Vivienne Westwood prices!!”

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Posted 6 years ago

Dear Lindsay, I am very sorry we could not fulfill your order, I have looked into this and can see we emailed you to say the item was out of stock due to high demand and that we had tried to locate another pair for you but couldn't do so. We have processed a full refund for you on May 12th and emailed across a discount code for the inconvenience caused. Once again I am sorry we could not fulfill your order and hope to see you shopping with us again in the near future. Kind Regards, Emma Customer Services

Posted 6 years ago

“Fast shipping nice product”

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Posted 6 years ago

“Shipped to the wrong address and took 2 weeks to get to me. Shoes are too big, and not sure how to return....”

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Posted 6 years ago

Dear Jennifer, I am sorry your item took longer than expected to arrive overseas. I cannot see that you contacted us about the wrong address. Had we known there was an issue with the parcel we could have contacted FedEx ourselves to get this rectified and potentially stop a delay. However this shouldn't have happened in the first place and we will speak to the store that sent this order out to make sure they are double checking what information they are entering. Once again I am sorry for the inconvenience caused and I have emailed you on what steps to take to return these shoes. Kind Regards, Emma Customer Services

Posted 6 years ago

“I love, love, love both of the Michael Kors totes that I purchased. I needed a new all-around black handbag and this one is perfect! It's just the right size. Order time to delivery time was prompt. I would purchase from Daniel's Footwear again.”

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Posted 6 years ago

“Bought Michael kors sliders and handbag got a fabulous price on both and super fast delivery...will definitely buy from again!”

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Posted 6 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews