Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always get my summer wedges from Daniel. I do wait till the sake though the no can get 2 pairs Only problem is there is no Daniel shoe shop bear me anymore . It was shut down Apart from that love Daniel”

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Posted 4 years ago

Thank you very much indeed for taking the time to leave us a review, we very much appreciate it. I am very sorry to hear the you no longer have a Daniel shop near you, if you ever need any assistance when shopping with us online, please do not hesitate to contact us. Natalie, Customer Service

Posted 4 years ago

“Received no shoes. I purchased shoes on the 4th April and still haven't received them. Never received a dispatch email with tracking information either. Have been following up for a few weeks and keep receiving the same response. Very unsatisfied”

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Posted 4 years ago

“Love the bag and the service”

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Posted 4 years ago

We love that you love the bag and the service Janice! Thank you for taking the time to leave us a review :) Natalie, Customer Service

Posted 4 years ago

“Very fast service, speedy delivery kept up to date on order tracking times.. and my bag and purse are beautiful!! The first bad and purse I have ever got from new as I usually buy second hand so it was a lovely treat!! Will use again! Keep up the good work..”

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Posted 4 years ago

Thank you very much for sharing with us Charlene! Natalie, Customer Service

Posted 4 years ago

“Really great first shopping experience, I couldn't have asked for a better price and the delivery was really quick too! I'll definitely shop here again!”

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Posted 4 years ago

Thank you for taking the time to share your first experience with us Rebekah, we very much appreciate it. Natalie - Customer Service

Posted 4 years ago

“I have only recently discovered Daniel footwear. I follow Dawn Ward on instagram & when she put the link up I went over to have a look on your website. I have purchased 5 pairs in the last week! Some I have gifted to family & friends to cheer them up in lockdown. I can't praise you guys enough on customer service. Every message I have sent has been responded to on instagram. The quality of the footwear is excellent, you can see the workmanship is second to none. The delivery is also excellent, some pairs were delivered within 24 hours, which in the current climate is amazing. Thank you for helping me cheer up the people that matter in my life.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review, it is very much appreciated by us. I would also like to say thank you so much for the kind words, it's certainly put a smile on our faces. What an amazing person your are gifting to your family and friends to cheer them up in lockdown. From all at Daniel Footwear, Stay safe. Natalie, Customer Service

Posted 4 years ago

“Great company to buy from....great footwear Fast delivery also fast refund if not suitable Don't hesitate to use this company”

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Posted 4 years ago

Thank you very much Paul, we very much appreciate you taking the time to leave us a review. Natalie, Customer Service

Posted 4 years ago

“Got my refund within 5minutes of sending them an email to edit my order, and I was able to order the right size. Quick delivery and I found my boots very high in quality...just lovely.”

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Posted 4 years ago

Thank you very much for taking the time to leave us a review on your experience with us, we very much appreciate it. Natalie, Customer Service

Posted 4 years ago

“Love my superga trainers. They were very quick arriving. And the price was very good.”

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Posted 4 years ago

We love that you love your superga trainers, thank you for taking the time to share with us. Natalie, Customer Service

Posted 4 years ago

“Still waiting for a size 8 trainer of which you were going to keep me posted It was joleson black with white sole Thank you for my last delivery L Delrosdo”

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Posted 4 years ago

Thank you for taking the time to leave us a review, it is appreciated. I will contact you via email regarding the item that we were going to keep you posted on. Natalie, Customer Service

Posted 4 years ago

“Lovely looking shoe Haven’t had a chance to wear them out yet but think they would look great with any outfit. Sent a picture to my friends and they love the look of them as very different.”

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Posted 4 years ago

Thank you for taking the time to leave us a review Elizabeth, we very much appreciate it. Natalie, Customer Service

Posted 4 years ago

“A little big but a size smaller would have been too tight. Great service. Arrived very quickly”

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Posted 4 years ago

Thank you very much for taking the time to leave us a review, we very much appreciate it. We're very sorry to hear that they're a little big and that a size smaller would have been too tight, if there's anything we can do please do email us at help@danielfootwear.co.uk. Natalie, Customer Service

Posted 4 years ago

“Quick efficient service. Very good price.”

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Posted 4 years ago

Thank you for taking the time to leave us a review Sharon, it is very much appreciated by us. Natalie, Customer service

Posted 4 years ago

“Being in Ireland - inputting address was a bit tricky at checkout - kept not recognising the postal address despite postal code being added - took 3 attempts - almost left site but got there in the end. Delivery was SUPER quick & was delighted with the price - had been looking for these type of Birkenstocks for ages on lots of different sites so THANK YOU - delighted with my purchase - so comfy & am living in them during lockdown! Continued success & I’ll be back for more for sure :-)”

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Posted 4 years ago

Thank you very much indeed for sharing your experience with us, it is very much appreciated by us! We can't wait to have you back shopping with us :) Natalie, Customer Service

Posted 4 years ago

“Love the shoes, the fit feels like the were made just for me. Arrived really fast considering and I got them for a great price in the sale. Definitely order from here again.”

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Posted 4 years ago

Thank you very much for taking the time to leave us a review, we very much appreciate it! We can't wait to have you back shopping again with us :) Natalie, Customer Service

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

We're very glad to hear it! Thank you for sharing with us Tracy :) Natalie, Customer Service

Posted 4 years ago

“Love my bag...❤️”

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Posted 4 years ago

We love that you love your bag Kylee! Thank you for sharing with us :) Natalie, Customer Service

Posted 4 years ago

“Purchased a pair of boots from website and was amazed how quick and how easy it was . Quality delivery time frame . And order was exactly what I wanted . Great service”

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Posted 4 years ago

We are very happy to hear this Stephen! Thank you very much indeed for taking the time to share with us :) Natalie, Customer Service

Posted 4 years ago

“Sandles beautiful and comfy really pleased with purchase”

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Posted 4 years ago

We're really pleased that you're really please with your purchase! Enjoy your beautiful sandles and thank you for sharing with us :) Natalie, Customer Service

Posted 4 years ago

“Very happy with my order and speedy delivery. Great service all round.”

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Posted 4 years ago

We're very happy that you're very happy Trudy! Thank you for sharing with us :) Natalie, Customer Service

Posted 4 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews