Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time I have bought something sold as leather only for it to arrive and for me to find that it's faux. I will not be purchasing from Daniel again.”

Helpful Report

Posted 7 years ago

Dear Grania, I am sorry you think your item is faux leather. I can see you ordered the Daniel Reversie bag. This is real leather as advertised. If you wish to discuss this please do not hesitate to contact us on help@danielfootwear.co.uk or give us a call on 01133899899 Kind Regards, Emma Customer Services

Posted 7 years ago

“Fantastic service !”

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Posted 7 years ago

“Easy to order, order delivered promptly.”

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Posted 7 years ago

“Excellent service. Bought a lovely pair of ballerinas for my sister as a Christmas present. She is delighted with them.”

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Posted 7 years ago

“Excellent price, easy to use website and great delivery”

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Posted 7 years ago

“Quick service at a very good prices”

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Posted 7 years ago

“I got my beautiful new shoes without having to wait but a few days. I'm a happy lady.”

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Posted 7 years ago

“Easy ordering and super fast delivery :) Fantastic service. Thank you.”

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Posted 7 years ago

“The items i have ordered in the past are excellent quality. The staff are so professional and good. Ms Betsy is very gentle on the phone, i do not know her personally. The new staff i think call Alex also good manners.”

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Posted 7 years ago

“I wasn't sure which size ugg boots to buy so ordered 2. They came promptly and I returned unwanted size with no problems.”

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Posted 7 years ago

“Shoe size was wrong ordered a 40 received a 41 the 41 label had been covered with with a 40”

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Posted 7 years ago

Dear Diana, I am sorry you received the wrong size. I will be speaking to the warehouse manager to make sure he is telling the staff to properly check what they are sending out. I cant see that you contacted us on this matter to get it resolved before sending back to us. We would have happily got the correct size out to you if we had known of this situation. I have also emailed you on this matter. Kind Regards, Emma Customer Services

Posted 7 years ago

“Fantastic, fast, efficient service. Have used them many times now over the years and would highly recommend.”

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Posted 7 years ago

“Prompt service, well presented, good quality, great prices. Would highly recommend 😆”

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Posted 7 years ago

“Sent the wrong boots a week before christmas but promised to replace them before christmas. Didn’t bother to do so until after christmas and didn’t even apologise. Awful customer service.”

Helpful Report

Posted 7 years ago

Dear Adam, I am sorry you are upset with our service. I can see you contacted to inform us of the wrong boots and we sent out the correct boots on December 21st for next day delivery. As I said in my email to you on December 27th, UK Mail had an unexpected delay in delivering this to you which I also apologised for and said I would be speaking with UK Mail on that matter. I have resent you the email with this information in. Kind Regards, Emma Customer Services

Posted 7 years ago

“Product arrived in perfect condition. Delivery wasn't very quick, but the parcel arrived before Xmas. Very good value.”

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Posted 7 years ago

“Loved boots unfortunately didn’t fit”

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Posted 7 years ago

“Good range of stock and was the only place I could find the size and model I was looking for. Order arrived swiftly despite the pre Xmas rush. Will use again”

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Posted 7 years ago

“Quick delivery. Great shoes and cheaper than the competition.”

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Posted 7 years ago

“Fabulous ugg boots at the best price and delivered very quickly, would definitely use Daniel Footwear again”

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Posted 7 years ago

“Good website. Very quick delivery. Many thanks.”

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Posted 7 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews