Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and amazing price”

Helpful Report

Posted 7 years ago

“Bough a pair of shoes which practically feel apart. Sole separated and peeling noted to platform sole. Wore twice I have written to you as I was concerned that others might be affected by same issue. No response I advised I have pictures also to prove this. For designer shoes this is not acceptable. Poor customer service obviously not interested in after sale care. Shocking”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave us a review, I do apologise to hear this. I have looked through our emails and I can't see that we have received an email from yourself. Please send this again to help@danielfootwear.co.uk and we can try to get this resolved for you. Kind Regards, Becky Sutcliffe

Posted 7 years ago

“Excellent service, my Fitflops got lost with carrier but once reported i received a replacement next day.”

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Posted 7 years ago

“Great service, lovely shoes :)”

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Posted 7 years ago

“Being able to purchase and have delivered the next day.”

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Posted 7 years ago

“My sandals were just what I was looking for. Competitively priced. Fast delivery.”

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Posted 7 years ago

“Prompt delivery. Very pleased with purchase.”

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Posted 7 years ago

“I love these trainers. The fit is very comfortable even slightly generous in terms of width. I was a bit surprised the white toe cap wasn't completely white but have got used to it (they have a slightly grey scuff mark at the very front edge - click and expand the image and you will see that it is meant to be there). The wedge heel height is perfect for me. I can't wait to bust them with my skinny jeans!”

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Posted 7 years ago

“Always delivered promptly Lovely range of shoes, However most of of them are too expensive for me - particularly Tory”

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Posted 7 years ago

“My shoes shipped extremely fast and got in here in a matter of 3 or 4 days! Fair price good quality!”

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Posted 7 years ago

“Good quality sale boots! Thank you xx”

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Posted 7 years ago

“My item was wrapped nicely, scarf as described.”

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Posted 7 years ago

“Bought some Ash Virgin sneakers for only £64 which was a real bargain! Shoes are lovely and comfy and delivery was excellent, they arrived the next day.”

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Posted 7 years ago

“Never received the item”

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Posted 7 years ago

Many thanks for taking the time to leave us a review. I have had a look into this for you and I can see that unfortunately Hermes lost your parcel, I really do apologise this happened. I can see we did offer to send out another pair or issue a full refund and you chose a full refund, I can confirm this has been processed. We hope to hear from you again soon. Kind Regards Rachael Waldock Customer Care Team

Posted 7 years ago

“Placing the order easy. Great discounts. My beautiful boots arrived on time. Good service”

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Posted 7 years ago

“Ordered K&S navy shimmer knot shoe and had it sent to My local store. They fitted perfectly and I love them”

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Posted 7 years ago

“Disappointing placing an order, paying for it then getting an email two days later to say they had sold out!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave us a review. Unfortunately there was a discrepancy in our stock system that led to this item being shown as available. It should have been removed at the time but a systemic error clearly occurred. We apologise for any inconvenience caused by this. Please let us know if you'd like assistance with anything in the future. Kind regards, Rachael Waldock Customer Service Team

Posted 7 years ago

“I was looking for a replacement pair of navy patent courts and a pair of nude patent courts, previous pairs were worn out as I loved wearing them! I really didn't think I would find both for £15 in the sale, great quality and even more comfortable than my previous pairs. Thanks Daniel footwear 😀”

Helpful Report

Posted 7 years ago

Many thanks for taking the time to leave us a review, we are so pleased that you are happy with you purchase. We look forward to hearing from you again soon. Kind Regards Rachael Waldock Customer Service Team

Posted 7 years ago

“The price was right and the shipping was speedy. And the item was perfect!”

Helpful Report

Posted 7 years ago

“Efficient service. Goods were delivered on time. I will recommend to friends.”

Helpful Report

Posted 7 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews